Frequently Asked Questions

Who can receive treatment through Emory Healthcare Veterans Program?

As a proud member of the Warrior Care Network (WCN), we offer treatment to post-9/11 veterans and servicemembers* suffering from post-traumatic stress disorder (PTSD), traumatic brain injury (TBI), anxiety, depression or conditions stemming from military sexual trauma (MST).

*Emory’s Veterans Program treats all eligible post 9/11 veterans and servicemembers, regardless of discharge status, deployment history or length of service.

How can I find out if I’m eligible for treatment?

Contact us at 888–514–5345 and our care coordinator will ask you a few questions to help determine your eligibility for treatment. You may also click on the form link below to contact us through our website.

If I am accepted into Emory Healthcare Veterans Program for treatment, what do I need to bring?

Before your treatment begins, we’ll talk to you at length and assess your condition and symptoms. We’ll work with you to set goals and create a treatment plan that meets your needs and preferences. Your first visit will take about three hours and you’ll need to bring:

  • Photo identification
  • Printed copy of your DD-214
  • Health insurance information, if you are insured
  • Medical records to help us determine the best possible treatment
  • All prescribed medications in their original labeled containers

I don’t live in Atlanta. Can I still be treated through Emory Healthcare Veterans Program?

Yes, we treat veterans and servicemembers from anywhere in the country and will pay for all transportation costs to Atlanta for those who are approved for treatment.

I already receive treatment for my condition from another provider. How can I be referred to Emory Healthcare Veterans Program?

A referral is not necessary for eligible veterans to receive treatment.

I’m a post-9/11 veteran and I have health insurance, but Emory Healthcare does not accept it. How can I get treated through Emory Healthcare Veterans Program?

If we cannot accept your insurance, or if you do not have insurance, our program will pay the entire cost of treatment. If we can accept your insurance and you normally pay a co-pay for a provider visit, our program will pay the co-pay for you.

If I get treatment through Emory Healthcare Veterans Program, do you share that information with anyone?

We take the confidentiality of our care for veterans and service members very seriously. Except when required by law, we do not share health information with any other agency or person without express consent from the veteran or servicemember.

How long does the program last?

The Emory Healthcare Veterans Program is a two-week program. Warriors who live locally have the option to participate in the Traditional Outpatient Program and will commute to program activities on a daily basis. Those who live outside of the Atlanta area will participate in Intensive Outpatient Treatment and will stay in a hotel near the Emory campus at no cost to the participant. The Intensive Outpatient Treatment offers the same services as the Traditional Outpatient Program as well as some additional services such as nutritional counseling, yoga and massage.

How Can We Help You Today?

Need help? We will be delighted to assist you today, so please call us at 404-778-7777. We look forward to hearing from you.