After Your Hospital Visit

Preparing to Leave the Hospital

Your health care team will work with you and your family to plan a safe discharge for you. We will assure you and your family understand the medications and health care services that you will require after you leave the hospital. Our social workers can help make arrangements for in-home care, equipment or supplies, if needed.

  • Discharge time is 9 a.m. Please arrange for a family member or friend to pick you up at the main hospital entrance.
  • You can fill any new prescriptions you have been given at any retail pharmacy, including those outside the state of Georgia. Our hospital inpatient pharmacy does not fill discharge prescriptions.

A Note to Our Medicare Patients: If you think you are being discharged too soon, you can talk to the hospital staff and your doctor about your concerns. You also have the right to an appeal. If you want to appeal, you must contact the Quality Improvement Organization (QIO) before you leave the hospital by calling 1-800-982-0411, ext. 3413.

Understanding Your Bill

medical bill

We will file your hospital insurance claim with your insurance company on your behalf.

However, final resolution of the claim is your responsibility. You are also responsible for any claims not paid on time by your insurance plan. You will be billed separately for all services performed by The Emory Clinic, which include services from physicians in the hospital (such as radiologists, pathologists or anesthesiologists) who are involved in your care.

Please do not hesitate to ask if you have any questions regarding your hospital charges. You have the right to receive an itemized bill and to ask about cost of care before hospitalization. Patient account representatives are available by phone 8:30 a.m. to 4 p.m. at 404-686-7041, or toll-free at 1-800-827-7041 (Monday through Friday, except holidays).