Orientation Day Two

 Are you familiar with the advantages of a service-based culture? Do you know our policy on performance improvement? Don't worry. At the end of day two, you and your new co-workers will know all this and more about Emory Healthcare.

Day Two Overview

  • Learn the patient/resident population served throughout Emory Healthcare.
  • Learn the services provided by employee health and describe save work practices.
  • Learn the strategies that create a positive service culture throughout Emory Healthcare.
  • Learn the standards of conduct and services provided by corporate compliance.
  • Learn Emory Healthcare's process for performance improvement.
  • Learn the six-step customer satisfaction and problem solving systems used in Emory Healthcare.
  • Learn to identify four behavior styles and how they influence communication with patients, residents, family members and each other.