Welcome to Emory Healthcare's Virtual Desktop

The Emory Healthcare Virtual Desktop environments (VDT and VDI) provide employees secure, easy-to-use access to the applications and data to which they've been given rights.

To get to the Virtual Desktop environment from your computer, you need a web browser plus a small piece of software (a client) installed on your computer. Installation instructions and the software are available below.

If you need assistance with installing the Virtual Desktop, please contact IS Customer Support at 404-778-4357.

Installation Instructions

System Requirements for Mac Computers

Please note: These requirements are provided as a starting point only. The system requirements may change as Citrix updates their software. Please view the full requirements on the Citrix download site.

• Mac OS X 10.8, 32-bit or 64-bit
• Intel-based processor
• At least 256 MB of RAM
• 15 MB of free disk space
• A working network or Internet connection to connect to servers

Hint: To check which processor your Macintosh has: go to the Apple, click on About this Mac and look at the line that says Processor.

The software

Download the software from the Citrix site

Information for Installing the Virtual Desktop Client
Software on Windows XP Systems

Windows System Requirements

You must be logged into your computer using an account that has administrator privileges

You will need to uninstall any previous version of the Virtual Desktop Citrix client before installing the latest version

Installation instructions

Installation instructions for Windows XP or Vista systems

Download the software

EHC Virtual Desktop client software for Windows XP or Vista systems

Information for Installing the Virtual Desktop Client
Software on Windows 10 Systems 

Windows System Requirements

You must be logged into your computer using an account that has administrator privileges

You will need to uninstall any previous version of the Virtual Desktop Citrix client before installing the latest version

Installation instructions

Installation instructions for Windows 10 systems

Download the software

EHC Virtual Desktop client software for Windows 10

Information for Installing the Virtual Desktop Client
Software on Windows 7 or 8 Systems 

Windows System Requirements

You must be logged into your computer using an account that has administrator privileges

You will need to uninstall any previous version of the Virtual Desktop Citrix client before installing the latest version

Installation instructions

Installation instructions for Windows 7 or 8 systems

Download the software

EHC Virtual Desktop client software for Windows 7 or Windows 8 systems