Emory Medical Laboratory (EML) Support Services

LABORATORY CUSTOMER SERVICE

404-712-LABS (404-712-5227) or
404-686-LABS (404-686-5227)
or toll free at 1-800-727-6763

Healthcare Providers may call Laboratory Customer Service 24/7, 365 days per year with any question regarding laboratory testing, results, specimen requirements, expected turn around time, etc. Issues of a more technical nature may be referred by Customer Service to the appropriate testing department.

COURIER SERVICES

Phone 404-712-LABS (404-712-5227)

Emory Medical Laboratory offers specimen courier services designed to fit the individual needs of our clients. Please contact Laboratory Customer Service to arrange specimen pick up or discuss your courier needs.

REFERRAL LAB TESTING SERVICES

Phone 404-712-LABS (404-712-5227)

Emory Medical Laboratory's Referral Lab is a resource for esoteric laboratory diagnostic testing information. Whatever testing needs you may have, the Referral Lab team is ready to assist you and is focused on providing the highest level of service for both our patients and health care providers. Please be aware test result turnaround times do vary depending on the complexity of the test.

Hours of operation are Monday through Friday, 7:30 a.m. to 4 p.m. To reach the Referral Lab, contact Laboratory Customer Service.

EMORY MEDICAL LABORATORY (EML) TEST CATALOG

Contact Laboratory Customer Service at 404-712-5227 or 1-800-727-6763.

Emory Medical Laboratory offers a wide range of both standard and esoteric testing to support both Emory clinicians and outreach clients in their patient care. Although fairly complete, this catalog is not exhaustive of the testing capabilities EML offers. Please contact our EML Customer Service team who will refer you to one of our Referral Lab team members if a test of interest cannot be found in the catalog or if you have any questions.

Learn more about who we are and what we do.

MISSION STATEMENT

Emory Medical Laboratory's mission is to TRANSFORM HEALTH AND HEALING by providing high quality, cost-effective, innovative laboratory services which enhance patient health.

Emory Medical Laboratory supports the EMORY HEALTHCARE missions of clinical care, education, and research by demonstrating the core values of:

EXCELLENCE: in technology and consultative services,

CARING: by staff and faculty for those we serve, and

INTEGRITY: in our interactions withcustomers, colleagues, and ourselves.