Medicare Insurance Helpline

We understand how confusing Medicare can be. There are many different types of Medicare insurance available, including Medicare Advantage, Supplements and Prescription Drug plans. There are dozens of insurance companies offering Medicare insurance and to further complicate matters, healthcare providers do not accept all Medicare plans.

accepted medicare insurance plans

In coordination with MedicareCompareUSA, we are pleased to offer the Medicare Insurance Helpline; a free and unbiased resource for comparing and enrolling in Medicare plans accepted by Emory Healthcare providers. The Medicare Insurance Helpline gets you connected with Emory Healthcare’s Medicare resources.

Call Toll-Free 855-256-1501

Call the Medicare Insurance Helpline to:

  • Better define your Medicare insurance needs and preferences
  • Identify the Medicare plans accepted by your Emory Healthcare providers
  • Compare and enroll in Medicare plans accepted by Emory Healthcare in an unbiased manner with no pressure to purchase
  • Schedule an appointment to meet with an agent
  • Apply for coverage with the Medicare plan of your choice

For Retiring Emory Healthcare or Emory University Employees

Retired Emory employees and those considering retiring from Emory should contact the Human Resource benefits department for more information regarding specific health benefit programs available to you.

  • For Emory University retiring or retired employees, call 404-727-7613
  • For Emory Healthcare retiring or retired employees, call 404-686-6044

Meet with an Agent

Meet privately with an agent at an Emory location or in the comfort of your home. Have Medicare questions answered and compare Medicare plans that best meet your healthcare needs, preferences and budget. Identify a Medicare Prescription Plan that covers your medications at the lowest cost.

Schedule an appointment with an agent.

Turning 65?

If you’re an Emory Healthcare patient who is turning 65, we’d like your help. Please take a few moments to complete our Medicare Patient Questionnaire. This information helps us better serve you as you transition to Medicare.

Complete Medicare Patient Questionnaire

Medicare Basics Live Chat Transcripts

Read transcripts of our 2016 and 2017 live chats where leaders from Emory Healthcare Network and MedicareCompareUSA answered questions from our followers about Medicare.

Additional Medicare Resources

The following resources provide a broader range of information about Medicare and Medicare Advantage plans. Both are free and unbiased sources. However, keep in mind, representatives may not have specific information about plans Emory Healthcare accepts.

  • – The official U.S. government site for Medicare. This site enables you to sign up or change plans, learn about Medicare coverage choices and more.
  • AgeWise Connection - A resource provided by the Atlanta Regional Commission (ARC) that helps connect Atlantans age 65 and older with information, services and agency contacts to help with housing, meals, transportation, employment and Medicare insurance help.

* MedicareCompareUSA is an independent insurance agency that provides free support to Medicare beneficiary patients of Emory Healthcare. MedicareCompareUSA is not affiliated with the federal Medicare program. MedicareCompareUSA is a resource provided at no cost and with no obligation, and Medicare beneficiaries are free to contact each Medicare plan directly, work with any licensed Medicare insurance agent, or access Medicare plan information by calling 1-800-MEDICARE or online at