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Patient/Visitor Guide

Welcome to the Patient and Visitor Guide to Emory Orthopaedics – we hope the following information will help guide you through the process of working with us as a patient and/or visitor.

Your First Visit

You may make an appointment at The Emory Orthopaedics & Spine Center directly (if your insurance plan does not require a referral), or through a referral from your primary care physician.

Your initial visit with The Emory Orthopaedics & Spine Center will include an evaluation based on current symptoms or conditions and a thorough medical history. In addition to a completed registration form, (which can be printed out and filled out in advance from this website), you will need to have any other pertinent information and your medical history, along with past X-ray films (the actual films, not just paper reports) or test results. Please ask your referring physician to help you pull this information together.

Billing

The Emory Orthopaedics & Spine Center accepts most insurance plans. You should bring your insurance card with you to your appointments.

Payment for services is due at the time services are rendered. However, as a courtesy, we will submit a claim for you to any third party insurance carrier with whom Emory Healthcare has a contract. Please call in advance of your appointment to determine if your insurance carrier is contracted with us. You will be responsible for any charges not covered by your carrier. If you prefer to file yourself, we will provide the paperwork necessary for reimbursement and ask for payment by you at the time of the appointment.

We accept payment any of the following payment methods:

  • Cash
  • Personal Check
  • All Major Credit Cards
  • Managed Care: If you are covered by managed care, we request co-pays and deductibles at the time of the appointment.
  • HMO Plans: Almost all HMO insurance plans require a referral from your Primary Care Physician.
  • PPO Plans: If your insurance is a PPO plan, a referral is usually not necessary, however, please check to ensure that Emory is included in your plan.

Education

The Emory Orthopaedics Center is dedicated to providing health information and education about the prevention and treatment of orthopaedic and spine injuries and conditions.

For more information, or to find out about seminars or health related education provided by The Emory Orthopaedics Center call:

Emory HealthConnectionSM 404-778-7777
Or 1-800-75-EMORY (1-800-753-6679 outside of Atlanta)

Additional Resources

Further information about orthopaedics can be found by linking to the following Web sites: