Radiology Frequently Asked Questions

Q1: What number do I call for scheduling?
A1: Please call 404-686-XRAY to schedule an imaging study or procedure.  Please note, however, that all Breast Imaging scheduling calls should go to 404-778-PINK.

Q2: Can I schedule all of my patients at the same time?
A2: In most cases we can schedule all of your patients at the same time; however, during peak call times of day we may ask you to limit scheduling to two patients per call to assist with efficiency.

Q3: I have a STAT exam and cannot get through, what should I do?
A3: Call your location’s Radiology Assistant Director to personally expedite your STAT case:

• EUH & Wesley Woods: Chrystal Barnes at 404-712-0548 or PIC 10765
• EUHM: Mike Armstrong at 404-686-8985 or PIC 13845
• TEC & EUOSH: Jane Vitali at 404-778-2326 or PIC 15835
• Breast Imaging: Randy Bethea at 404-686-2787 or PIC 12039

Q4: What can I do to help the scheduling process?

• Be prepared if a scheduler asks for new physician information, such as addresses, fax, phone number and possibly your NPI number
• For patient verification, we will need at least the patient address and phone number
• Please have ready the ICD-9 or specific medical diagnosis (not to include, rule out, evaluate for, etc.)
• Please fax radiology exam orders to us on the same day you schedule the appointment. This step in the scheduling process is critical for regulatory compliance.
  • Fax Numbers are:
    • EUH/TEC: 404-778-3335
    • EUHM: 404-686-5777
    • Executive Park: 404-778-3138
• Please do not ask the patient to bring their exam order, in lieu of your faxing it to us. Patient care is compromised in two ways:
  • The patient often forgets to bring the order which will cause delays with check-in and prevent timely exams.
  • The technologist will not be able to review the exam order’s appropriateness until the patient is already there.

  Any issues with the order may cause delays in patient care.

Q1: I am a Private Practice physician and have not received any faxed reports, what should I do?
A1: If you are not receiving your faxed reports, please call Cindy Gaskins at 404-686-1538.

Q2: I am a TEC Physician and I am not getting electronic reports in my PowerChart inbox, what should I do?
A2: Please contact your TEC Administrator as this is more likely related to EeMR and not RadNet.