Care Transformation Model

Our mission, "To Serve Humanity by Improving Health," defines our core purpose and why we exist. This drives our promise of quality service to the community we serve, and our Care Transformation Model is fundamental to delivering on that promise. This model is an approach to transforming care that aims to redefine and continuously improve the experience of our patients, their families, visitors, and staff.

Five cultural attributes define the Care Transformation Model at Emory Healthcare:

Patient and Family Advisors 

Another strong component of our care philosophy is our Patient and Family Advisor Program (PFA). 

How Can We Help You Today?

Need help? We will be delighted to assist you today, so please call us at 404-778-7777. We look forward to hearing from you.