Adult Outpatient Psychiatry Frequently Asked Questions

Insurance policies vary greatly in what mental health services will be covered and what co-payments are required under your insurance plan. Once your appointment has been scheduled, our administrative support staff will offer assistance in determining your insurance coverage. We also encourage you to call your insurance company prior to your scheduled appointment to determine coverage and co-payments.
If you would like to schedule an appointment with the Adult Psychiatry clinic, please call 404-778-5526, and follow the prompts for a New Patient Appointment. Call center agents are available Monday through Friday, 8:30am – 5:00pm and will be waiting to assist you.
To request a medication refill prescribed by your Adult Psychiatrist, please call 404-778-5526, and follow the prompts for a Medication Refill.  Call center agents are available Monday through Friday, 8:30am – 5:00pm and will send your request to the Adult Psychiatry clinical staff.
If you are currently enrolled in the Emory BLUE Patient Portal, you can send secure messages through the Portal to contact your Adult Psychiatry provider.

If you are not currently enrolled in the Emory BLUE Patient Portal, please call 404-778-5526 and select options 1 and 3 from the menu to leave a message for your Adult Psychiatry provider. Call center agents are available Monday through Friday, 8:30am – 5:00pm and will be waiting to assist you.
YES! Adult Psychiatry is now participating in the Emory BLUE Patient Portal. You can send secure messages through the Emory BLUE Patient Portal to communicate directly to administrative support staff, clinical staff and/or your provider. For full details on the Emory BLUE Patient Portal, please visit www.emoryhealthcare.org/patient-portal
To request medical records, please call 404-778-5526, and follow the prompts for Medical Records Release. Call center agents are available Monday through Friday, 8:30am – 5:00pm and will be waiting to assist you.