Patient Preparation

Planning a hospital stay can be overwhelming, that's why we want you to be prepared and know exactly what to expect so that you can focus on healing. 

Before You Check-in

Please pre-register your visit by calling 678-474-7084. Have your insurance card, employer address and emergency contact information on hand before you call. You may be instructed to download, complete and bring with you, one or more of the following forms: 

While Your Are With Us 

You’ll find many services and resources to help you and your family feel comfortable during your stay. Some of the amenities and resources we offer include:

  • 24/7 Language Translation Services
  • Private Rooms 
  • Room service  
  • On-site Cafe
  • Family Meeting Rooms
  • Social Services
  • Chaplain services
  • On-site sanctuary 
  • Gift Shop

When You Leave


  • Pay your bill online through our secure payment system. Make a payment >>
  • If you have questions about your bill, please call 404-686-7041 between 8:30 a.m. – 4:00 p.m., Monday–Friday
  • To make a payment by phone, please call 678-474-7078 between 7 a.m. — 4 p.m., Monday–Friday
  • Estimates of procedure charges may be obtained by calling 404-686-0260 or toll-free at 1-855-432-3080.

Contact Us

Billing inquiries/Customer Service
Hours: Monday through Friday, 8:30 a.m. to 4 p.m. EST 404-686-7041 (hospital)
404-778-7318 (Emory Clinic Physicians)
Financial counselors
Hours: Monday through Friday, 7 a.m. to 4 p.m. EST 678-474-7078

Specialty Care



  • Cardiac Care
  • Transplantation
  • Cancer Care (Oncology)
  • Diagnostic Radiology
  • Neurosciences
  • Mental Health Services