Emory Saint Joseph's Hospital
Thank you for choosing Emory Saint Joseph's Hospital for your health care needs. In advance of your arrival, we would like to share some information that will prepare you for your visit and help make your stay with us more comfortable and convenient.
If you have questions, please contact our Guest Services staff at 404-712-5619.
Preparing for a stay
Pre-Registration & Insurance Pre-Approval – Help us expedite your registration by pre-registering for your visit at 404-686-5270
Advance Directives – When you are admitted to Emory University Hospital, you will be asked if you have an advance directive. These documents, also known as living wills or durable powers of attorney, communicate your wishes for treatment if you become unable to speak for yourself.
Blood Donations – If you are having elective surgery, your physician may recommend that you donate your own blood at the hospital prior to admission. Family and friends may donate blood for your use via the American Red Cross or another donor center.
Our staff is committed to making the hospital a safe and healing environment. We ask that you and your visitors observe the hospital’s heath and safety guidelines.
Fire Safety – We conduct regular fire drills for our staff members. If you hear a fire alarm, remain calm and stay in your room. The staff will care for your needs during this time.
Security – Uniformed security officers are on hand to protect and serve you around the clock. If at any time you feel concerned about your personal safety, please report your concern to your nurse or any hospital staff member.
While you are here
Meals – Meals choices will vary, please talk to your nutrition host/hostess to learn more. Meals are generally served during these hours:
- Breakfast: 7:30 a.m. – 9:30 a.m.
- Lunch: 11:30 a.m. – 1:15 p.m.
- Dinner: 4:45 – 6:45 p.m.
Flower & Mail Delivery – Flowers and mail can be delivered directly to your room. For mail, ask your friends and relatives to address mail your mail like this:
First & Last Name (no salutations please)
c/o Emory Saint Joseph’s Hospital
5665 Peachtree Dunwoody Road
Atlanta, Georgia 30342
Telephones – Each patient has a bedside telephone. The last three digits of your telephone number are the same as your room number. Local calls are free.
Internet – We offer free Wi-Fi for hospital guests.
Preparing to leave
We will work with you and your family to make sure you understand the medications and health care services that you may require after leaving the hospital. Discharge time is 10:00 a.m. Please arrange to be picked up next to Valet Parking.
Feedback – You may receive a survey asking you about your stay and how we can improve our services. Please let us know how we did.
Understanding Your Bill – As a courtesy, we will file your insurance claims for you. However, final resolution of the claim is your responsibility. For questions regarding your hospital charges, please call 404-686-7041
Patient Privacy – Emory is committed to protecting the privacy of your medical information. You have received our “Notice of Privacy Practices,” which includes detailed information on your legal rights and our obligations regarding the disclosure of your health records.
The Emory Saint Joseph’s Apothecary is located in the 5671 Doctors Center Building. The hours of operation are 9 am to 5 pm Monday through Friday. Curbside delivery of prescriptions is available during these hours when patients discharge from the hospital. Please call 678-843-7400 for more information.
Our gift shop is located to the right inside of the main lobby. We offer a wide selection of items, including flowers, candy, nightgowns, robes, slippers, cards, balloons, sundries and more. Please call 678-843-7319 for more information.
Monday: 9 a.m. – 4:30 p.m.
Tuesday: 7:30 a.m. - 4:30 p.m.
Wednesday-Thursday: 9 a.m. - 7 p.m.
Friday: 9 a.m. - 4:30 p.m.
Saturday: 10 a.m. – 4 p.m.
Sunday: 12:30 - 4 p.m.
Profits from our gift shop help patients by providing funds for medical equipment and services.
- Cardiac Care
- Cancer Care (Oncology)
- Diagnostic Radiology
- Mental Health Services