Care Transformation Model

Emory Healthcare's mission "To Serve Humanity by Improving Health" defines our core purpose and why we exist. Our core purpose drives our quality promise to the community we serve. Emory Healthcare's Care Transformation Model is fundamental to delivering on that quality promise. This model is an approach to transforming care that is aimed at redefining and continuously improving the experience our patients, their families and visitors, and our staff and physicians have across Emory Healthcare.

Five cultural attributes define the Care Transformation Model at Emory Healthcare:

Patient and Family Advisors 

Another strong component of our patient- and family-centered care philosophy is our Patient and Family Advisor Program (PFA).