reflective molecules

Disease Services

Patient Information

New Patients

  • Our team will need to review your medical records, previous physician notes, and labs before scheduling your first appointment.
  • To begin the appointment process, please call 404-686-8114.
  • You will be asked to provide personal and insurance information, please be prepared to provide this information when you call.

Routine Appointments

To schedule routine appointments, please call 404-686-8114. Same-day appointments may be available. If your physician is not available, another physician, or our Nurse Practitioner or Physician Assistant may be able to see you.

We recommend scheduling routine visits four to six weeks before the desired appointment date. Please arrive 15 minutes early for all appointments to allow time to complete the required paperwork. 

Pharmacy/Medication Refills

Please obtain medication refills during your visit with the physician. If you need medication refills and do not have an appointment, please notify us three to five days in advance. Ask your pharmacist to fax a request to 404-686-4841 with your full name, date of birth, medication, dosage, pharmacy telephone number, and the name of your physician.

Test Results

To optimize your visit, have your routine labs drawn two weeks prior to your scheduled appointment. This will enable your physician to review your labs and discuss them with you in person. For labs drawn on the day of your visit, please allow two weeks for your clinic staff to review the results with you. If you do not hear from our clinic within two weeks, please call the nurse at 404-686-8114.

Late Arrival

If you are running late, please notify call 404-686-8114 as soon as possible. If you arrive more than 15 minutes past your appointment time, we will try to accommodate you based on the schedule that day.

Cancellation Policy

When canceling a scheduled appointment, we request a minimum of 24 hours' notice. This will allow us to accommodate the needs of other patients.