We are dedicated to ensuring you have access to the latest information and guidance to help you stay healthy. You have always known Emory Healthcare to deliver high-quality care and patient safety. And, in response to COVID-19, we are taking extraordinary steps to maintain these standards.

Updated 5/22/20 – Time-Sensitive and Essential Care

Because of effective and continued social distancing, we have resumed time-sensitive and essential care in coordination with other metro Atlanta health care systems. We have the staff and supplies to allow for surgeries, procedures, and office visits to be performed as needed. If your physician has advised you to go ahead with care for your condition at one of our facilities, please know that we are able to deliver that care with extensive safety measures in place. We care about your safety and your health. Choosing to forgo recommended care from your provider can increase your risk of long-term worsened health outcomes. Learn more in our general information FAQs. 

Patient Safety

To support the safety of our patients, families, healthcare workers, and community, we are:

  • Screening: All patients and visitors are screened for symptoms, including a temperature check, each time they enter one of our facilities. Staff and physicians also undergo regular temperature checks and symptom screenings. And all patients admitted to our hospitals are tested for active COVID-19 infection.
  • Distancing: We are spacing out appointments and have organized our waiting rooms to keep patients at a safe distance.
  • Disinfecting: We thoroughly clean equipment and exam, procedural and operating rooms between each patient. We also clean common areas like waiting areas, restrooms and elevators frequently, all using products that are known to kill the virus that causes COVID-19.
  • Isolating: We screen, identify and isolate patients with suspected or confirmed COVID-19 to minimize the chance of other patients being exposed.
  • Masking: Our staff, patients, and visitors wear masks to enhance safety.
  • Limiting Visitors: Visitors are permitted only in limited circumstances. Read the most up-to-date version of our visitor policy below.

Telehealth Appointments

To meet the needs of our patients, we are pleased to offer telehealth or remote visit options. Telehealth visits allow us to deliver patient care through a video or phone appointment in the comfort of your home. Learn more about our telehealth service and how to access and prepare for a telehealth visit.

Visitor Policy 

As we continue to evaluate the COVID-19 situation, we have made changes to our policies regarding visitors and wearing masks to keep all patients, staff, and community members safe. We understand the desire of loved ones to be together during illness or hospitalization, and we are utilizing technology to provide connectivity during hospital stays. Read the most up-to-date version of our Visitor Policy below.

Mental Health Resources and Wellness Guides

Worries and anxiety about COVID-19 and its impact can be overwhelming. Learn ways to cope during this pandemic. 

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