How We're Responding to COVID-19

Updated 4/27/21

Effective Tuesday, April 27, 2021, all bedded inpatients may have a Care Partner with them during their stay at an Emory hospital.  No visitors are allowed for outpatients, Emergency Room patients, or procedural patients; however, some exceptions apply.

To help you quickly understand our visitor and Care Partner restrictions during this pandemic, we've created a tiered graphic. We are currently at Tier 1, a mild restriction level.


Inpatient Care (Admitted to the hospital to stay overnight)

For all inpatients, we welcome a family member or trusted friend to serve as a Care Partner—a person that actively participates in the patient's care. The Care Partner will be identified and approved by the inpatient care team after the patient is admitted.

For procedural patients and Emergency Room patients who will transition to inpatient care, the Care Partner will be allowed once the patient is admitted to their inpatient room. Please speak with your inpatient care team about additional exceptions.


Outpatient Care (Not admitted, typically go home the same day)

Patients receiving outpatient care may NOT have visitors. Exceptions are limited to:

  • Outpatient Surgery – One visitor is allowed during the check-in process and must leave the building after providing their phone number, so they may be called to pick up the patient after the procedure.
  • Emergency Department – One visitor is allowed for patients with cognitive, behavioral, or communication disabilities where a family member is key to their care or minors under the age of 18.
  • Those Needing Help – Patients with an appointment at an outpatient clinic, laboratory, or imaging center who need physical or behavioral assistance, may have one visitor.
  • Please speak with your care team about additional exceptions.

General Guidance

  • All allowed visitors and Care Partners will be screened for symptoms or a recent diagnosis of COVID-19.
  • Visitors and Care Partners must wear a face mask throughout their visit.
  • Visitors and Care Partners must follow proper infection prevention practices, including masking, hand washing/sanitizing, and physical distancing.
  • No visitors under the age of 16 are permitted.
  • Family, friends, and loved ones are encouraged to use electronic devices to connect with patients (i.e., smartphones, tablets, FaceTime, Zoom, Skype, etc.).