Transparency

"Total transparency breeds self-correcting behavior."
Admiral Thad Allen, Coast Guard Commandant

Lessons we have learned about Transparency:

  • We must have the will to be transparent.
  • Transparency does not just happen, but requires intent, planning and infrastructure.
  • Where there are barriers to transparency, we have to learn why they exist and address them directly.
  • Shared Decision Making teaches us how to be transparent.

Features of our commitment to Transparency:

  • Posting data about our clinical, safety and patient satisfaction outcomes on the Emory Healthcare Web site.
  • Having a disclosure policy in place to ensure prompt disclosure to patients and families of any adverse outcomes or unintended occurrences associated with treatment, and to provide caring and compassionate follow-up assistance when needed.