Program Objective

Attract, position, develop, and advance talent for mid-level leadership positions.

Program Description

Emory Healthcare’s Operations Development Program will provide participants with a range of experiences focused on enhancing the efficiency of Emory business operations during an 18-month period. This program is designed to build a participant’s business knowledge of operations in an academic faculty practice.

Program Structure

With direction from leadership, participants will implement solutions to process issues related to patient financial services, clinical operations, patient access, and the School of Medicine. Participants will play critical roles on project teams for targeted business initiatives while deepening their understanding of operations within a leading academic medical center. Before completion of the program, participants are expected to master essential skills & competencies that will equip them for mid-level leadership positions within Emory. Participants also have the opportunity to participate in continuing professional development activities.

Placement Process: Participants are placed in full-time roles according to their interests and organizational need. The Office of Development Programs works closely with ODP participants and leaders to ensure mutually agreeable and beneficial matches.

• Management/Supervision
• Relationship Management
• Analytical Ability
• Industry Knowledge
• Communication
• Financial/Budgeting
• Reporting/Data Management
• Technical Knowledge

Progression: Participants work toward mastering a set of core competencies. Advancement and graduation is based on Rater Reliability Sessions where ODP leaders, sponsors, management, and Emory Clinic executives discuss each participant's performance and provide feedback. Participants must demonstrate mastery of competencies in each area to advance.

Program Components

Emerging Leader Network Group: Monthly sessions featuring future and current leaders from within Emory or outside the organization to discuss issues relevant to the healthcare industry or relevant to participants growth as a leader.

Quarterly Report Out: Each quarter, participants will present to all leaders and sponsors and give a detailed overview of their progression towards mastering competencies, professional development, and a brief summary of current role in the organization.

Sponsorship: Sponsors in the Operations Development Program are a member of leadership at Emory who will work with participants and their leader on personal and professional development, as well as being responsible for supporting participants career growth.


  • Bachelor's or master's degree.
  • Demonstrated interest in health care industry.
  • Ability to set goals and achieve results.
  • Strong communication skills.

How to Apply

The application process for the Operations Development Program includes an online application and a series of interviews.

Application Deadline Dates:

Details about the next Operations Development Program recruitment cycle are TDB. 

To apply, please follow these steps:

1. Click here to be redirected to the Employment Opportunities section of the Emory Healthcare Career Center website.

2. Go to Search Openings and type Job Requisition ID: 24650.

3. Click on the Job Requisition ID to open the position. Select "Apply to Job."

Application Process:

To be considered, you must complete the following steps:

Step One-
Complete a candidate profile and submit your resume for job requisition 24650 – Operations Analyst I, Development Program.

Step Two-
Email ALL the Required Application Materials outlined below and listed on our webpage in one email to Louise Kidd at
Both steps must be completed by 11:59 p.m. on Friday, September 28, 2018 to be considered.

Required Application Materials:
The Operations Development Program application materials listed will only be accepted as PDFs by 11:59 p.m. on Friday, September 28, 2018.
• Current Resume
• Writing Prompt: Candidates are asked to address the following question in written form (500 words maximum): Describe a previous process improvement project and how it relates to your interest in health care.
• One Letter of Recommendation (Academic or professional. Scanned copy if electronic version is unavailable; letterhead and signed is preferred. Please address to the Office of Leadership & Management Development Programs.)
• Unofficial Transcript (Scanned copy of official or unofficial transcript.)

Recruitment Timeline:
Application Deadline: Friday, September 28th 11:59 PM
Application Review: Monday, October 1st – Friday, October 5th
If selected to move forward, candidates will be contacted via phone by Program Coordinators between Friday, October 5th and Friday, October 19th to schedule phone interviews.

Office of Development Programs Address:

Emory Clinic - Building A Suite AT700
1365 Clifton Road NE
Atlanta, GA 30322

Operations Development Program FAQs

No, candidates do not have to be a current student or recent graduate in order to qualify for the Operations Development Program. We will accept applications from candidates who have completed their bachelor's degree or are on schedule to complete at least their bachelor's degree before the program start date.

Yes, this program is applicable to individiuals with higher-level degrees. Candidates must demonstrate interest in front-line management experience. Participants will focus on process improvement and project work during the program.

Yes, we will consider past applicants. However, due to the highly competitive applicant pool, it is strongly recommended that past applicants carefully review their applications and clearly demonstrate their areas of improvement. If you experience technical issues when submitting new materials, please contact us here.

At this time, we are not accepting applications. Please check our site regularly for updates.

The number varies with each application cycle as it depends both on the organizational need and on the candidates' qualifications, interests, and organizational fit.

Please address letters of recommendation to the "Operations Development Program Selection Committee."

Yes, Operations Development Program participants are considered full-time employees and are eligible for employee benefits, including health insurance coverage. Participants will receive a competitive salary.

Graduates of the Operations Development Program can be found in front-line management positions across the organization. 

Yes, successful graduates of the Operations Development Program will transition into a front-line management role.