Emory University Hospital

Patient Preparation

Thank you for choosing Emory University Hospital for your health care needs. In advance of your arrival, we would like to share some information that will prepare you for your visit and help make your stay with us more comfortable and convenient.

For more information, please call 404-712-5619

Preparing For Your Stay

Pre-Registration & Insurance Pre-Approval
Help us expedite your registration by pre-registering for your visit at 404-686-5270

Preview our Admissions Book
Preview our Admissions Book here or download a pdf copy.

Advance Directives
When you are admitted to Emory University Hospital, you will be asked if you have an advance directive. These documents, also known as living wills or durable powers of attorney, communicate your wishes for treatment if you become unable to speak for yourself.

Blood Donations
If you are having elective surgery, your physician may recommend that you donate your own blood at the hospital prior to admission. Family and friends may donate blood for your use via the American Red Cross or another donor center.

Your Safety

Our staff is committed to making the hospital a safe and healing environment. We ask that you and your visitors observe the hospital’s heath and safety guidelines.

Fire Safety – We conduct regular fire drills for our staff members. If you hear a fire alarm, remain calm and stay in your room. The staff will care for your needs during this time.

Security – Uniformed security officers are on hand to protect and serve you around the clock. If at any time you feel concerned about your personal safety, please report your concern to your nurse or any hospital staff member.

While You Are With Us

Meals – Meals choices will vary, please talk to your nutrition host/hostess to learn more. Meals are generally served during these hours:

  • Breakfast: 7:30 a.m. – 9:30 a.m.
  • Lunch: 11:30 a.m. – 1:15 p.m.
  • Dinner: 4:45 – 6:45 p.m.

Flower & Mail Delivery – Flowers and mail can be delivered directly to your room. For mail, ask your friends and relatives to address mail your mail like this:

First & Last Name (no salutations please)
Room number
c/o Emory University Hospital
1364 Clifton Road, NE
Atlanta, Georgia 30322

Each patient has a bedside telephone. The last three digits of your telephone number are the same as your room number. Local calls are free.

We offer free Wi-Fi for hospital guests.

Preparing to Leave

We will work with you and your family to make sure you understand the medications and health care services that you may require after leaving the hospital. Discharge time is 10:00 a.m. Please arrange to be picked up next to Valet Parking.

Feedback – You may receive a survey asking you about your stay and how we can improve our services. Please let us know how we did.

Understanding Your Bill – As a courtesy, we will file your insurance claims for you. However, final resolution of the claim is your responsibility. For questions regarding your hospital charges, please call 404-686-7041

Patient Privacy – Emory is committed to protecting the privacy of your medical information. You have received our “Notice of Privacy Practices,” which includes detailed information on your legal rights and our obligations regarding the disclosure of your health records.

Emory Continuing Care Partnership
The Emory Continuing Care Partnership was created to provide the optimal patient and family experience by providing the highest quality and cost effective care across care settings.

Discharge Planning and Post-Hospital Care
As you prepare for your discharge from the hospital, a social worker or case manager, along with your healthcare team will meet with you to discuss your clinical care needs when you leave the hospital and what your discharge options may be. Below you will find links to Frequently Asked Questions for various levels of care and services that may be options for you when you are discharged from the hospital.

    When you have questions regarding your discharge plan, ask to speak with a social worker or case manager who will assist in coordinating your discharge plan while you are in the hospital.


    The Pharmacy at Emory is located by Clinic A and is open Monday through Friday from 9 a.m. to 6 p.m. Ask your care provider about our Bedside Delivery Program.

    Gift Shop

    Our gift shop, is located at A-212 near the second-floor atrium. 

    Monday–Friday: 9:00 a.m. – 6:00 p.m.
    Saturday: 9:00 a.m. – 4:30 p.m.
    Sunday: Closed

    Profits from our gift shop help patients by providing funds for medical equipment and services.

    For more information, please call 404-712-7218