Patient Portal

If you’re not sure which portal you need to join, please contact your provider’s office or call the Patient Portal line at 404-727-8820, 7:30 a.m.–5 p.m., Monday–Friday.

1. Log in to the appropriate patient portal account here.
2. In the account, click on the portal holder’s name on the top right of the screen.
3. Click on the “Notifications” icon, which will appear in the drop-down box.
4. Enter the email address in the designated field.
5. Click “Save.”
6. The message “Email address has been saved successfully” will appear at the top of the page in green.
7. Going forward, notifications regarding new Emory Healthcare Patient Portal messages will be sent to the newly listed email address.

Note: The above process does not update the email address you have on record with Emory Healthcare. Please call your provider’s office to update your records with a new email address.

1. Log in to the appropriate patient portal account here.
2. In the account, click on the portal holder’s name on the top right of the screen.
3. Click on the “Account” icon, which will appear in the drop-down box.
4. Click on “Update account setting.”
5. Click “Edit” on the “Email Address” row.
6. Follow instructions and complete Step 1 through 3.
7. A confirmation email will be sent.
8. Follow all instructions in the confirmation email.

Note: The above process does not update the email address you have on record with Emory Healthcare. Please call your provider’s office to update your records with a new email address.

Click on the appropriate log in (EMORY BLUE LOG IN, EMORY GOLD LOG IN or EMORY EYE LOG IN) on this website. Then, click on “Forgot password?” under where it asks for your username and password. Enter your email address or username in the blank, followed by the security text.

• View your labs, radiology reports, medications, allergies, immunizations and depart summary – from Emory Clinic sites participating in the Emory BLUE Patient Portal and/or hospital visits
• Correspond with your Emory Clinic provider practices participating in the Emory BLUE Patient Portal
• Request prescription refills for prescriptions received at the Emory Clinic for practices on the Emory BLUE Patient Portal
• View upcoming scheduled appointments with practices on the Emory BLUE Patient Portal
• Note if you have a hospital stay: Patients cannot communicate with providers who they see only in the hospital setting; patients who see a provider who participates in the Emory BLUE Patient Portal in the hospital and in his/her clinic can communicate with him/her via the portal. Patients cannot request renewals for prescriptions received in the hospital; patients who see a provider who participates in the Emory BLUE Patient Portal in the hospital and in his/her clinic can request renewals through that provider via the portal.

• View portions of your hospital record, such as your labs, radiology reports, medications, allergies and immunizations
• View your hospital departure summary
• Note: Patients cannot communicate with providers who they see only in the hospital setting; patients who see a provider who participates in the Emory BLUE Patient Portal in the hospital and in his/her clinic can communicate with him/her via the portal. Patients cannot request renewals for prescriptions received in the hospital; patients who see a provider who participates in the Emory BLUE Patient Portal in the hospital and in his/her clinic can request renewals through that provider via the portal.

• Correspond with your Emory outpatient providers participating in the Emory GOLD Patient Portal
• View your labs, medications, allergies, immunizations, problems and visit summaries for provider practices participating in the Emory GOLD Patient Portal
• View upcoming scheduled appointments with practices on the Emory GOLD Patient Portal
• Request prescription refills for prescriptions received at Emory practices on the Emory GOLD Patient Portal

Confirm or change your email address for notifications by completing the following steps:

1. Log in to the appropriate patient portal account here.
2. In the account, click on the portal holder’s name on the top right of the screen.
3. Click on the “Notifications” icon, which will appear in the drop-down box.
4. If the email address is correct, make sure your email program is set to accept messages from Emory Healthcare (noreply@iqhealth.com).
5. If you want to change your email for notifications, enter the email address in the designated field.
6. Click “Save.”
7. The message “Email address has been saved successfully” will appear at the top of the page in green.
8. Going forward, notifications regarding new Emory Healthcare Patient Portal messages will be sent to the newly listed email address.

Note: The above process does not update the email address you have on record with Emory Healthcare. Please call your provider’s office to update your records with a new email address.

After you log in to your portal account here, select “Secure Messaging” from the top navigation bar. Depending on your screen resolution, you may need to click on the three horizontal lines at the top of the screen to expand the menu. This will take you directly to your “Inbox.” Click on the received message you would like to view.

1. Log in to your portal account here.
2. Click on “Secure Messaging” from the top navigation bar. Depending on your screen resolution, you may need to click on the three horizontal lines at the top of the screen to expand the menu.
3. Select “Send a message” in the center of the page.
4. Enter your recipient in the “To” search box.  For the BLUE PORTAL, this is most often your provider’s name. In the GOLD PORTAL, search for your recipient by practice name.
5. Select the appropriate recipient.
6. Create a “Subject” line.
7. Type your message.
8. Click “Send.”

Remember, any messages you send become a part of your medical record.

You can upload documents by attaching them to messages through the portal's Secure Messaging feature.

1. Follow the instructions for sending secure messages, provided above.
2. Once in the "Secure Messaging" section, click "Choose File" under "Attachments."
3. You will be prompted to select a file from anywhere on your computer.
4. Once you locate the file, click "Open." 

1. Log in to your appropriate portal account here.
2.  Click on the “Appointments” from the top navigation bar. Depending on your screen resolution, you may need to click on the three horizontal lines at the top of the screen to expand the menu.
3. Depending on which portal you belong to, you will see your scheduled appointments with the providers on that portal. For example, if you are on the Emory BLUE Patient Portal, you will see the appointments you have scheduled with your providers on the Emory BLUE Patient Portal.
4. To change your appointment or request a new one, please contact your provider’s office.

Note: Prescription renewal is not available for prescriptions received while hospitalized at an Emory hospital.

To request a prescription renewal:

1. Log in to your portal account here.
2. Click on “Prescription Renewal” from the top navigation bar. Depending on your screen resolution, you may need to click on the three horizontal lines at the top of the screen to expand the menu.
3. Select the appropriate recipient from the drop-down list. Enter your recipient in the “To” search box. For the BLUE PORTAL, this is most often your provider’s name. In the GOLD PORTAL, search for your recipient by practice name.
4. Select which prescription(s) you would like renewed.
5. Select the best way to contact you with questions.
6. Select where we should send your prescription.
7. Add any additional comments.
8. Click “Send.”

1. Clinical Record Summary (Current Medications, Immunizations, Current Allergies)
2. Clinical and Lab Results
3. Medications - Current only
4. Documents – Depart Documents
5. Radiology Reports – X-Ray and Screening Mammogram reports
6. Visit & Hospital Summary

• Hemoglobin
• Hematocrit
• Glucose
• Cholesterol
• Triglycerides
• Body Mass Index

1. Click on “Health Record” icon at the top of the page when you log in to the BLUE or GOLD Patient Portals. Depending on your screen resolution, you may need to click on the three horizontal lines at the top of the screen to expand the menu.
2. Open the Visit & Hospital Summary page.
3. Locate the document you want to send.
4. Click on “Options” and select “Send.”
5. Enter the “Direct email address.”
6. Enter your phone.
7. Enter a message to the external provider facility.
8. Click “Send.”

Note: You will not receive any replies to the message.

If you are looking for a note from a visit with your doctor or a hospital stay, there may be a few reasons you can't see it. The note may have been written before clinical notes were shared to your patient portal, which started on November 16, 2020. The note may not be finalized yet, as it can take up to 3-5 days for some providers to finalize their notes. There are also short delays in sharing notes from inpatient (hospital) stays or notes describing pathology results.

• View and update your contact and demographic information, pharmacy, medications, allergies and past medical history.
• See your provider’s visit note, education specific to your eye health and imaging test results from visits after you have enrolled in the Emory Eye Center Patient Portal and been seen by your provider.

• Send secure messages to your Emory Eye Center care team.
• Request prescription renewals.

If you need assistance with the Patient Portal, please call 404-501-1107. If you are calling after-hours (5 p.m. - 7:30 a.m.), a member of our staff will reply to you within the next 24 business hours. To better serve you please include the issue you are having and the following information along with your full name and telephone number:

• what device you are using (i.e., PC, Mac, tablet, mobile phone)
• what browser and version you are using (i.e., Internet Explorer, Mozilla Firefox, Chrome)

If you have been admitted to DeKalb Medical as an inpatient and are new to the Patient Portal, please follow the steps below to create a new account:

1. Go to https://spp.dekalbmedicalportal.org/spp. The only recommended browser for this service is Internet Explorer version 8.
2. Click on 'Register Now'.
3. A new screen will pop up. Enter all required information in the fields with a red asterisk. Your first and last name, date of birth, email and telephone number must match what you provided at registration. You must have a valid email address to register and use the Patient Portal. 
4. Click Create.
5. Click Close. You will then receive an email with a link and instructions on how to log in to the portal. 
6. Follow the instructions in the email.
7. The first time you open the link provided in the email, accept the terms of use, then click 'Connect'.
8. You will now be able to view your medical info such as your discharge instructions, summary of care you were provided, and lab results. (Please save your login information in a secure place for future reference.)
9. You now have access to your PHI anywhere at any time from any device. Your care team has partnered with Allscripts and MyLinks to allow you to pull your records from multiple sources into one secure location fully under your control. If you shared your email during registration, you will receive an email invitation to access Allscripts Health Connect. Then, you can set up your MyLinks profile. 

If you have already registered for your account, this is your reminder to access your Patient Portal account. In order to do so, please follow the steps below:

1. Go to the Emory Healthcare Patient Portal Webpage. 
2. Use the existing name and password to access the Patient Portal.