Which Patient Portal Should I Use?

Our patient portals are a convenient way to securely view your personal health information and interact with Emory Healthcare. They play a key role in your health care – providing a 24/7 connection to the information you need to make better decisions. We encourage all of our patients to create an account to ensure you have ready access to your personal health information.

Emory Healthcare uses different electronic medical records to provide patient care. Because of the way our technology works, this means we also have multiple patient portals – the BLUE, GOLD, and Eye Center portals. Depending on your providers, you may need access to more than one portal.

BLUE Portal

Most of our patients will use this portal. Access this portal if you see an outpatient provider within the Emory Clinic or have been hospitalized at an Emory hospital. You can view a list of participating offices below to see if your provider uses the BLUE portal.

To request access, please call 404-727-8820, Monday-Friday, 7:30 a.m.–5:00 p.m. ET. You may also contact your provider’s office for an invitation.

GOLD Portal

Some of our providers use the GOLD portal. You can view a list of participating offices below to see if your provider uses the Gold portal.

To request access, please call 404-727-8820, Monday-Friday, 7:30 a.m.–5:00 p.m. ET. You may also contact your provider’s office for an invitation.

Eye Center Portal

The Emory Eye Center is transitioning all electronic access to eye health records to the Emory Eye Center patient portal; however, for now, you need to belong to both the Emory Eye Center portal and Blue portal to connect with us electronically.

To request access to the Eye Center and Blue patient portals, please call 404-778-2020, Monday-Friday, 8:00 a.m.–5:00 p.m. ET. 

Emory Healthcare Dekalb Patient Portal

This portal is specific for Emory Decatur Hospital, Emory Hillandale Hospital and Emory Long-Term Acute Care. 

This patient portal puts you in charge of your information and allows you to communicate with your providers online.

If you need assistance with this Patient Portal, please call 404-501-1107. If you are calling after-hours 5:00 p.m. - 8:00 a.m., a member of our staff will reply to you within the next 24 business hours.