Call 404-778-7777
7:30 a.m. to 6 p.m. EST (M-F)
Financial Clearance Policy

- social information if applicable
Effective May 26, 2020, Emory Healthcare introduced a new Financial Clearance Policy that requires payment for non-emergency surgeries, procedures, diagnostic tests, etc. 48-hours before the scheduled service. This policy does not apply to the Emergency Medical Treatment and Active Labor Act (EMTALA) services. When planning a surgery, procedure, or diagnostic test, etc., we will work with you to estimate the total cost of the service.
Estimating Scheduled Service Costs
To calculate the cost of a scheduled service or to make a payment, please call 404-686-5270.
Estimating Unscheduled Service Costs
For unscheduled services, we can help you determine the estimated out of pocket expenses, please call 404-686-0260.
For unscheduled service cost estimates at Emory Decatur Hospital, Emory Hillandale Hospital, or Emory Long-Term Acute Care, please call 404-501-5519.
Paying Your Bill
Payment for all services provided is due at the time services are rendered. However, Emory Healthcare will submit a claim for you to any third party or insurance carrier with whom Emory Healthcare contracts. Any fees not paid by the third party or insurance carrier are the patient's responsibility.
Insurance Information
For insurance information, please visit the page below.
Patients & Visitors
- Home
- Visitor Policy
- Non-Discrimination Policy
- Financial Clearance Policy
- Insurance Information
- Price Transparency
- No Surprises Act Disclosures
- Billing Information
- Clinical Trial Billing FAQ
- Financial Assistance
- Ambulatory Surgery Centers
- Medical Records
- Guest Services
- Planning Your Visit
- Frequently Asked Questions
- Social Services/Case Management
- Patient Privacy & Rights
- LGBTQIA Cultural Competency
- LGBTQIA Cultural Competency
- Language Interpretation Services
- Health Information Exchanges
- HIPAA Privacy Notice
- Website Privacy Policy
- Schedule an Appointment