We want your stay to be as pleasant and comfortable as possible. All of our hospitals offer a full range of services to support the needs of our patients and their families.
Our goal is to provide you with excellent service and appetizing meals. Upon admission, you will be provided with a room service menu from which you may make meal and snack selections that are appropriate for your prescribed diet. We will do our best to honor any cultural, religious or ethnic food preferences. Please inform your dining services associate of any allergies you may have. Family members are welcome to assist by calling in meal orders on behalf of the patient if necessary.
If you are unable to order your meal via phone, someone will visit you to obtain your selections. If however, for any reason, we are not able to obtain your personal selections, a meal will be provided for you based on any preferences you have previously provided to us.
Patient guests may also order meals through the room service program for a charge. Ask your host/hostess for details regarding this service. Please note that if you want to bring food from home, please speak with the nurse or dietitian on staff.
Telephones are available at each patient’s bedside. Local calls are free.
Complimentary television service is provided in each room. Please ask your nurse about our many patient education programs.
Your comfort and safety are our top priority. If you have any questions or concerns about your care or have a complaint that has not been handled to your satisfaction, please contact one of our patient representatives.
Mail and Flower Delivery
Florists will deliver flowers to your room. We are happy to deliver your mail each day. For detailed information on mail delivery, please refer to the patient and visitor guide of the specific hospital you’ll be staying at.
Our social workers help patients and their families cope with the stresses of illness and hospitalization. They can help you with:
- Arranging short-term or long-term care after you are discharged from the hospital
- Locating community resources and financial assistance
- Arranging counseling related to your illness
- Arranging for continuing rehabilitation equipment for discharge
Ask your nurse or doctor to put you in touch with a member of our social services team.