Financial Clearance Policy

Effective May 26, 2020, Emory Healthcare introduced a new Financial Clearance Policy that requires payment for non-emergency surgeries, procedures, diagnostic tests, etc. 48 hours before the scheduled service. This policy does not apply to the Emergency Medical Treatment and Active Labor Act (EMTALA) services. When planning a surgery, procedure, or diagnostic test, etc., we will work with you to estimate the total cost of the service.

Estimating Scheduled Service Costs

To calculate the cost of a scheduled service or to make a payment, please call 404-686-5270.

Estimating Unscheduled Service Costs

For unscheduled services, we can help you determine the estimated out-of-pocket expenses, please call 404-686-0260. For unscheduled service cost estimates at Emory Decatur Hospital, Emory Hillandale Hospital, or Emory Long-Term Acute Care, please call 404-501-5519.

Paying Your Bill

Payment for all services provided is due at the time services are rendered. However, Emory Healthcare will submit a claim for you to any third party or insurance carrier with whom Emory Healthcare contracts. Any fees not paid by the third party or insurance carrier are the patient's responsibility.

Insurance Information

For insurance information, please visit the page below.