Emory Specialty

Pharmacy

Obtaining Medication

Prescription Delivery

If you live in the State of Georgia, we offer free delivery of your medication(s) directly to your home or to an alternative location. We will also include other supplies, such as a sharps container, as requested. We coordinate all refills to make sure that you, or an adult family member, is available to receive the shipment. Please note we require a signature for all medication deliveries. If your medication requires refrigeration, we will ship it in special packaging that maintains a safe and appropriate temperature throughout the shipping process. Once you receive the package, take the medication out of the box and place it in the refrigerator. If the package looks damaged or is not in the correct temperature range, please call us at 883-804-8571.

How To Fill a Prescription

A specialty pharmacy staff member will notify you before your medication is due for a refill to check your progress and to determine the delivery of your next refill. If you have any questions or need assistance, please call 404-686-5020 during normal business hours.

Transfer of Care

Some insurances require you to fill your medication(s) at a certain pharmacy. If you can no longer obtain your specialty medication through Emory Specialty Pharmacy, a pharmacist will transfer your prescription to an eligible pharmacy. We will inform you of this transfer of care. If you no longer want to fill your medication(s) through Emory Specialty Pharmacy, please contact us, and we will transfer your prescription to your preferred pharmacy.

Patient Management Program

As a patient, we monitor your medications and progress through a disease specific patient management program. This program is designed to provide benefits such as managing side effects, increasing adherence to drug therapies and overall improvement of your health. This service is provided to you at no cost and your participation is voluntary. If you no longer wish to participate in our Patient Management Program, you may contact our team by phone to opt out.

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Specialty Pharmacy
07/01/2023