Brittany Whitlock Jacob
Brittany Whitlock Jacob

Brittany Whitlock Jacob, MD

Family Medicine - Primary Care, Family Medicine

4.9 - 654 Ratings

Emory at Flat Shoals - Primary Care

4153B Flat Shoals Parkway, Ste 200, Decatur, GA 30034
Book Online (404) 585-5049

About

Brittany W. Jacob, MD, is a family medicine physician with Emory at Flat Shoals Primary Care. She sees people 12 years of age and older and offers diagnosis and treatment of all types of medical conditions, as well as guidance on disease prevention, health promotion and health maintenance.

Dr. Jacob has clinical interests in gynecologic and gender-affirming care. She is also certified by the American Academy of HIV Medicine. As an HIV expert, she provides people who have the virus with both primary and specialized health care. Obtaining all the care they need in a “one-stop shop” allows many people with HIV to avoid the stigmatizing feelings that can sometimes occur when seeking care at an HIV specialty clinic.

Having grown up in Georgia, Dr. Jacob attended medical school at Emory University School of Medicine. There, she recognized the need for HIV and reproductive health care in the Atlanta area. Being present for people who often feel alone and vulnerable is particularly meaningful for Dr. Jacob. But being there to celebrate major life events—whether that involves seeing someone achieve sobriety or lower their viral load to zero—is equally satisfying. She prioritizes developing strong relationships with her patients and creating a partnership where she can share her knowledge to help them meet their health goals.

Outside of work, Dr. Jacob enjoys painting, a hobby she took up during her medical residency. She also likes to do yoga, garden and cook. She is happy to live in the area with her husband and be near other family members.

Languages

  • English

Emory Affiliation

  • Emory Physician Group Practice
  • Emory Healthcare Network

Year Started Practicing

  • 2024

Locations

Emory at Flat Shoals - Primary Care

4153B Flat Shoals Parkway
Ste 200
Decatur, GA 30034

Emory at Flat Shoals - Primary Care location map

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Ratings & Reviews

4.9 out of 5 overall rating 654 ratings

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

4.9 Provider showed concern
4.9 Provider explained things clearly
4.9 Provider discussed treatment options
4.9 Provider included you in decisions
4.9 Likelihood of recommending this provider
5 out of 5 Reviewed on 2026-05-02

Loved the care, concern, and professionalism of the physician...

5 out of 5 Reviewed on 2026-04-28

Good

5 out of 5 Reviewed on 2026-04-26

Genuine was interest went out of the way to assist me and explain and answer my questions and concerns.

5 out of 5 Reviewed on 2026-04-24

I was pleased with my 1st visit with the Dr's.

4 out of 5 Reviewed on 2026-04-18

Good

5 out of 5 Reviewed on 2026-04-17

Dr. Jacob...another good visit. Left appointment knowing she care about her patients. All questions were answered.

5 out of 5 Reviewed on 2026-04-15

It's my first time of meeting with Dr. Jacob but she treated me as if she knew me before. She made me feel very comfortable and welcoming.

5 out of 5 Reviewed on 2026-04-12

Care Provider answered all of my concerns to my satisfaction. I was very pleased with the visit.

5 out of 5 Reviewed on 2026-04-10

Dr Jacob was tuned in with an obvious high standard. She was caring, compassionate and highly competent. I cannot figure out how and where she hid her gray hair. She is without a doubt wise well beyond her years.

5 out of 5 Reviewed on 2026-04-10

Great experience throughout

5 out of 5 Reviewed on 2026-04-04

Great

5 out of 5 Reviewed on 2026-04-02

Good

5 out of 5 Reviewed on 2026-03-31

Well done

5 out of 5 Reviewed on 2026-03-31

The care I received from my care providers was very professional and beneficial.

5 out of 5 Reviewed on 2026-03-31

Am very pleased with the doctor she is caring listens and took her time

5 out of 5 Reviewed on 2026-03-30

Good

5 out of 5 Reviewed on 2026-03-23

All experience good

5 out of 5 Reviewed on 2026-03-20

Dr. Jacobs was thorough with my exam.

5 out of 5 Reviewed on 2026-03-20

Dr. Jacobs is easy to talk to. I feel very at ease with her as I did with Dr. Joseph.

5 out of 5 Reviewed on 2026-03-18

My first visit with Doctor Jacob was good

5 out of 5 Reviewed on 2026-03-18

Best PCP I've had by far. Great bedside manner, non-judgmental and makes visits feel less intimidating. Would absolutely recommend her to anybody I know

5 out of 5 Reviewed on 2026-03-14

I really like her. Glad to have a compassionate, knowledgeable, and humorous primary care doctor.

5 out of 5 Reviewed on 2026-03-14

Listened actively, provided answers to all questions eady to understand terminology.

5 out of 5 Reviewed on 2026-03-13

It was my first time meeting Dr. Jacob, she was very easy to talk with, and very thorough. She went over my medical history and my health concerns. Thus far I'm pleased with my new primary care doctor.

5 out of 5 Reviewed on 2026-03-13

Would recommend Dr. Jacob's to family and friends. Even though I am a senior member of the community, she takes the time to listen and respond to any questions and concerns.

3 out of 5 Reviewed on 2026-03-13

First of all the Doctor walks in the room without knocking, but she did say her name why she was looking at the monitor to asked me my birthday and name. She read my information and askedhow I was doing. I said I was still having the same problem. She repeated what I said and she turn to look at me a with look of what is that tell me more. I told her the problem. She Asked about how I was feeding at that moment. She asked did I have a prescription. I said yes and also a urine test the first this happen. By the way I was there for a follow up. So she should have known.She said I see you have 2 other prescription and where do you have them fill. I gave her that information. She said ok I hope you have a nice day and she turn to go toward the door. I said am I going to get a urine test. She said oh yes almost forgot. She open the door and walked me down the hall and pointed to the restroom.

5 out of 5 Reviewed on 2026-03-11

Dr. Jacob was thorough and informative

5 out of 5 Reviewed on 2026-02-26

Dr. Jacobs was very professional and pleasant.

5 out of 5 Reviewed on 2026-02-26

Demonstrate caring, provide needed and Reassuring information. Extremely professional manner.

5 out of 5 Reviewed on 2026-02-25

Good

5 out of 5 Reviewed on 2026-02-25

Always a pleasant experience.

5 out of 5 Reviewed on 2026-02-24

My first conversation with Dr. Jacobs was very good. She took the time to review my history and asked the appropriate questions

5 out of 5 Reviewed on 2026-02-24

Always caring, advisable while communicating knowledgeable medical concerns to my understanding of my body.

5 out of 5 Reviewed on 2026-02-23

She is very knowledgeable and am so grateful that I finally met her and was able to address any and all of my concerns. 100% all 10's and above to her.

5 out of 5 Reviewed on 2026-02-20

Very good

5 out of 5 Reviewed on 2026-02-20

I will recommend the doctor because she listens,evaluate your progress, and do whatever is necessary to solve the problem. She also gives immediate feedback.

5 out of 5 Reviewed on 2026-02-19

Everything was good

5 out of 5 Reviewed on 2026-02-18

Excellent

5 out of 5 Reviewed on 2026-02-15

She was incredibly kind and took the time to make sure I understood what was happening and why

5 out of 5 Reviewed on 2026-02-13

Excellent provider. Good bedside manner. Knowledgeable and friendly. Easy to talk. Take time to listen to the patient and very concerned.

5 out of 5 Reviewed on 2026-02-12

Very good

5 out of 5 Reviewed on 2026-02-11

Good experience

5 out of 5 Reviewed on 2026-02-10

Dr. Jacobs was very informative. My first time meeting with her although I have been attending this Flatshoals location for over 20 years. Dr. Jacobs is amazing. She gives you so much clarity. Thank you

5 out of 5 Reviewed on 2026-01-23

Knowledgeable, professional.

5 out of 5 Reviewed on 2026-01-20

Good

5 out of 5 Reviewed on 2026-01-14

I will recommend this place. You're welcome.

5 out of 5 Reviewed on 2026-01-14

Well done.

5 out of 5 Reviewed on 2026-01-09

My doctor is very thorough and very knowledgeable. She always gives me good advice. I am truly satisfied with Dr. Jacobs.

5 out of 5 Reviewed on 2026-01-09

Dr Jacob is amazing! Very kind, professional and knowledgeable.

5 out of 5 Reviewed on 2026-01-08

Kind, patient, informative - perfection

5 out of 5 Reviewed on 2025-12-30

Great

5 out of 5 Reviewed on 2025-12-27

I had an excellent visit with the staff and doctor

5 out of 5 Reviewed on 2025-12-19

Good

5 out of 5 Reviewed on 2025-12-18

I haven't always had a PCP. But I'm soooo glad I have Dr. Jacob now.

5 out of 5 Reviewed on 2025-12-18

Patient about hearing me as well...

5 out of 5 Reviewed on 2025-12-16

Very good experience

5 out of 5 Reviewed on 2025-12-16

Dr. JACOB is thorough. She shows concern by studying "my" needs and developing a plan that is individualized. Easy to communicate with.

5 out of 5 Reviewed on 2025-12-15

Excellent

5 out of 5 Reviewed on 2025-12-10

Very good

5 out of 5 Reviewed on 2025-12-09

Dr. Jacob was very kind and personable. I appreciated her taking a few minutes to get to know my medical background, and to address the many concerns I had in my initial visit.

5 out of 5 Reviewed on 2025-12-09

I strongly recommend Dr. Brittany Whitlock Jacob MD to ANYONE ! Those 13 years and over. She's knowledgeable in her medical field, young, and is current with medical applications in many areas and DOES provide referrals in areas for specialized medical issues.*

5 out of 5 Reviewed on 2025-12-07

Dr. Jacobs was very personable and thorough

5 out of 5 Reviewed on 2025-11-28

Dr. Jacobs is awesome kind, concerned, and very knowledgeable. She doesn't rush, she takes her time. She listens, answers questions, and checks on your concerns.So glad I found her.

5 out of 5 Reviewed on 2025-11-27

Dr. Jacob has an outstanding bedside manner. She is easy to communicate with and provides great advice.

5 out of 5 Reviewed on 2025-11-16

Dr. Jacob is excellent.I'm really happy she is my PCP.She was familiar with my case, listened carefully, did not rush me.She's clearly very intelligent and personable.

5 out of 5 Reviewed on 2025-11-15

She is very professional.

5 out of 5 Reviewed on 2025-11-14

Dr. Jacob is awesome and I meet her for the first time and it won't be the last. Very professional

5 out of 5 Reviewed on 2025-11-09

Dr Brittany Jacob's was very professional, showed concern and understanding.

5 out of 5 Reviewed on 2025-11-08

Dr Brittany Jacob's takes time to know her patients, addresses all concerns and goes above and beyond call of duty all with a smile!

5 out of 5 Reviewed on 2025-11-07

Dr. Jacob was FANTASTIC. She listened to my concerns and spent time discussing each problem. I cannot recommend her enough!!

5 out of 5 Reviewed on 2025-11-06

Showed concerns about my shoulder issues

5 out of 5 Reviewed on 2025-10-30

I will be making appointments with Dr. Jacobs for two members of my family

5 out of 5 Reviewed on 2025-10-24

I told the doctor about some alerts on my apple watch and she took them seriously and had an ekg done to be safe. Turns out I have an issue to follow up with cardiologist.

5 out of 5 Reviewed on 2025-10-17

Outstanding follow-up in communicating the results of tests. Very much appreciated.

4 out of 5 Reviewed on 2025-10-15

Discussed all the details

5 out of 5 Reviewed on 2025-10-14

Dr. Jacobs was the best!!! This was the best experience I have ever had with any doctor. Very personable, she was very attentive, and she listened to my concerns etc. Awesome experience.

5 out of 5 Reviewed on 2025-10-10

All were great!

5 out of 5 Reviewed on 2025-10-09

Provider was incredibly kind! She listened to any issue I discussed, walked through potential treatment plan, and communicated effectively. I'm especially appreciative her communication style.

5 out of 5 Reviewed on 2025-10-05

I had a great experience with the provider thank you

5 out of 5 Reviewed on 2025-10-03

Talking with Dr. Jacobs was easy and informative. I appreciate it her concern.

5 out of 5 Reviewed on 2025-09-28

Dr. Jacobs is the best. Thank you Dr. Jacobs

5 out of 5 Reviewed on 2025-09-27

Great doctor!

5 out of 5 Reviewed on 2025-09-25

I can't rate Dr Jacob highly enough. My concerns would be easy to dismiss (and have been with previous doctors), but she made taking me seriously her baseline for the discussion

5 out of 5 Reviewed on 2025-09-20

No issues.

5 out of 5 Reviewed on 2025-09-18

After finding Dr Jacob and this officer, I won't go anywhere else. I feel so heard and cared for.

5 out of 5 Reviewed on 2025-09-15

Doctor compare my blood sugar of previous result and present result and discussed with me about my regular diet and suggest some modification in my diet and enquire about my regular activities and asked me to do exercises to burn calories and suggest me to do yoga. So, doctor caring very well her patients. I feel more comfortable.

5 out of 5 Reviewed on 2025-09-12

I love my Doctor. Really listens, and informs.

5 out of 5 Reviewed on 2025-05-18

Great Doctor

5 out of 5 Reviewed on 2025-05-17

She seems to be a good doctor if I felt she was not good I would have aborted the visits

5 out of 5 Reviewed on 2025-05-16

Very good

5 out of 5 Reviewed on 2025-05-09

Dr Brittany listened to my questions and concerns, provided her guidance and was thoughtful in her consideration of my needs and the way I like to approach my health

5 out of 5 Reviewed on 2025-05-07

The care provider was friendly and very professional

5 out of 5 Reviewed on 2025-05-06

Dr Jacob is absolutely the fucking best! I never had a doctor who takes note and gives feedback on EVERY SINGLE TEST from my lab work. She is AMAZING and I will definitely continue to see her! Dr.Jacob SLAYS

5 out of 5 Reviewed on 2025-05-06

Dr Jacob listened to my concerns and I was very pleased that we worked together to achieve health goals

5 out of 5 Reviewed on 2025-05-02

Dr. Jacob is great! As a patient with a new Dr. It is all about developing trust in the provider. She listens, she knows her stuff and I really like the way she interacts with the other staff, not just very professional, but she is a mentor to younger staff. She is very caring, and did a great job of taking a mole off my back...so add "skilled" to my description of Dr. Jacob.

5 out of 5 Reviewed on 2025-04-30

The doctor Jacob was very understanding polite and explained to all my concerns and treatment options she is very nice thank you doctor

5 out of 5 Reviewed on 2025-04-28

Easy to speak with and provided good feedback

5 out of 5 Reviewed on 2025-04-24

This office visit was very informative

5 out of 5 Reviewed on 2025-04-13

I was impressed with the doctor's interest in my well being, and the things that were asked. She made me feel safe.

5 out of 5 Reviewed on 2025-04-09

I will definitely recommend Dr Jacob

5 out of 5 Reviewed on 2025-04-09

Dr. Jacob

5 out of 5 Reviewed on 2025-04-08

Very happy and satisfied with my visit

5 out of 5 Reviewed on 2025-04-05

Good Dr very nice and understandable

5 out of 5 Reviewed on 2025-04-05

Good

5 out of 5 Reviewed on 2025-04-02

Good

5 out of 5 Reviewed on 2025-04-01

Excelente

5 out of 5 Reviewed on 2025-03-27

Dr. Jacob is an incredible doctor and I feel like she really cares about her patients. She is warm and compassionate and so willing to explore what health and thriving look like.

5 out of 5 Reviewed on 2025-03-25

I'm so happy to have Dr Brittany Jacobs as my Doctor. She is the best most caring and thoughtful Dr I have ever had. Just a gem.

5 out of 5 Reviewed on 2025-03-14

Good

5 out of 5 Reviewed on 2025-03-07

Good

5 out of 5 Reviewed on 2025-03-04

My 1st visit and was very satisfied with the service given

5 out of 5 Reviewed on 2025-03-04

I've never received care this compassionate. I always feel like I'm heard.

5 out of 5 Reviewed on 2025-03-01

Dr. Jacob really listened and understood concerns.

5 out of 5 Reviewed on 2025-02-25

Dr. Jacob was an absolute DELIGHT to see. I can't remember the last doctor's visit where I left feeling like I had actually been heard and my experiences were validated. She took her time in getting to know me and my medical history and was attentive to questions and reflections. Overall, an excellent experience.

5 out of 5 Reviewed on 2025-02-15

I told my mom about my experience and she will be coming to see Dr. Jacobs she was amazing

5 out of 5 Reviewed on 2025-02-14

Great experience all around

5 out of 5 Reviewed on 2025-02-12

I had an excellent experience at the Emory healthcare. The care I received was outstanding, and the provider was professional, knowledgeable, and compassionate. I truly appreciate the high-quality care and attention to detail.

5 out of 5 Reviewed on 2025-02-11

Dr. Jacob is the best PCP I've seen in decades. Her care is palpable, she actually listens to what you're saying, is willing to say she doesn't know the answer but will find out, and follows through promptly. Please don't let her burn out!

5 out of 5 Reviewed on 2025-02-08

Dr Jacob and her team were awesome. So happy to have her as my doctor!

5 out of 5 Reviewed on 2025-02-08

Great experience.

5 out of 5 Reviewed on 2025-02-07

I would recommend them to anyone in need of a primary care physician.

5 out of 5 Reviewed on 2025-02-06

Very good

5 out of 5 Reviewed on 2025-02-04

I also love the doctor. It was my first visit. Initially was a little nervous about my visit. But, all my fears were relaxed.She was very warm and easy going.I didn't feel rushed. .

5 out of 5 Reviewed on 2025-01-30

Dr. Jacob was very interested in my health. It was our first meeting and I think it went well.

5 out of 5 Reviewed on 2025-01-28

Brittany explained everything in detail and answers the questions I had at the time. There were some concerns and she explained to me next steps and made me feel at ease.

5 out of 5 Reviewed on 2025-01-26

So relieved & appreciative of finding a new, excellent doctor. Glad to have a doctor listen and be informative; instead of just listening, typing & telling me to check the app.

5 out of 5 Reviewed on 2025-01-22

Dr Jacob was awesome , my first visit and you would of thought I had been her patient for years.

4 out of 5 Reviewed on 2025-01-19

A good experience, a very positive

5 out of 5 Reviewed on 2025-01-15

Dr.Jacob was fantastic!

5 out of 5 Reviewed on 2025-01-12

My experience with Dr. Jacob was very good. She didn't rush through my examination and she allowed me time to ask questions. I felt very comfortable with Dr. Jacob's care.

5 out of 5 Reviewed on 2025-01-01

Good

5 out of 5 Reviewed on 2024-12-26

Dr. Jacob is an amazing thorough and conscientious doctor. Her follow up was the result of my health turning the corner. I am now on the mend and would not have be if not for her follow up. She is amazing and I appreciate her sincere support for my wellness. We need more physicians like her.

5 out of 5 Reviewed on 2024-12-26

Dr was very attentive and also a good listener.

5 out of 5 Reviewed on 2024-12-24

Everything was very good. They were very professional.

5 out of 5 Reviewed on 2024-12-24

Provider was helpful, considerate and attentive to my needs and concerns.

5 out of 5 Reviewed on 2024-12-22

I was given information during my visit that I don't recall receiving before which made me feel that the provider was concerned about me as being a patient.

5 out of 5 Reviewed on 2024-12-19

I don't like doctors visits, but she was so amazing! So thorough. I felt like I was in great hands and trust her care!!!!

5 out of 5 Reviewed on 2024-12-12

Dr. Jacob was a great listener and gave a lot of attention to my concerns and followed up with blood test feedback very quickly.

5 out of 5 Reviewed on 2024-12-04

Good

5 out of 5 Reviewed on 2024-11-28

Excellent support staff excellent doctor

4 out of 5 Reviewed on 2024-11-19

Good

5 out of 5 Reviewed on 2024-11-19

It was a good experience, everything was just fine, nothing like my last doctor

5 out of 5 Reviewed on 2024-11-14

Dr Jacob was one of the most empathetic doctors I've ever met. She listened and we had such a good, intelligent dialogue. She showed true compassion and curiosity for her patients.

5 out of 5 Reviewed on 2024-11-13

Dr. Jacobs is awesome!!

5 out of 5 Reviewed on 2024-11-05

Dr. Jacob was attentive to my needs.

5 out of 5 Reviewed on 2024-11-01

Dr. Jacob was VERY pleasant. She was patient. She listened. She seemed genuine. She had great conversation and I didn't feel rushed.

5 out of 5 Reviewed on 2024-10-24

Dr. Jacobs was extremely nice. She communicated with me about my injury and walked me through how to care for the injury. What more can I say, she was absolutely the best. She even made me a goodie bag. So grateful.

5 out of 5 Reviewed on 2024-10-24

This wasn't the PCP I was referred to but it worked out perfectly. I really enjoyed the pcp I saw and I want to stick with her

5 out of 5 Reviewed on 2024-10-22

Dr Jacob was great, she listened to my concerns and I feel confident that she will help me with my overall health.

5 out of 5 Reviewed on 2024-10-18

Thank you guys

5 out of 5 Reviewed on 2024-10-17

Extremely.warm, friendly doctor who actually took time to listen. Wonderful bedside manner.

5 out of 5 Reviewed on 2024-10-16

I referred Dr. Jacob to my aunt!

5 out of 5 Reviewed on 2024-10-16

Dr. Jacob answered and explained so many things to me about my care since I have had serious medical issues

5 out of 5 Reviewed on 2024-10-04

Dr. Jacob is a pleasant addition to the already extraordinary staff. She was patient, knowledgeable and did an excellent follow-up to check on me after the visit.

5 out of 5 Reviewed on 2024-09-26

Very good

Credentials

Education

  • Residency: The Institute for Family Health, Family Medicine, 2024
  • Medical Education: Emory University School of Medicine, MD, 2021

Board Certifications

  • Family Medicine, American Board of Family Medicine, 2024