Both Dr. Hermes and her nurse were very attentive and helpful.
Doctor and Staff showed concern and provided answers and course of actions.
The Drs are so rushed. Can hardly get a word in
Every thing went well Dr was on time.
The dr was so nice. She explained everything so that I understood. She had a wonderful bedside manner. Didn't make me feel uncomfortable.
Slow it down to a lay man's level to where I am where she is in understanding. Again bring in my x ray and explain which will give me a better understanding of what the doctor knows who has been trained to understand all of what I have just been educated about my own foot
The care provider decided the treatment before seeing me based on information shared with the nurse. While it may be accurate, there was little discussion about other options or ways to mitigate. It felt quite rote.
Dr. Hermes took the time to explain why I have foot pain. She was very patient with my questions. She was suspicious of another problem and referred me to another specialist.
During my visit, the evaluation felt rushed and not as thorough as I expected. It seemed the cause of my pain was assumed early on rather than fully assessed.I communicated during the visit that my pain had not improved, I reached out the same day due to ongoing pain, and several days later there has still been no improvement.I did not feel there was a thorough evaluation to confirm the underlying cause and being advised to return only if symptoms worsened did not address my initial concern.At this point, I would have expected a more comprehensive assessment and a clearer plan to identify and treat the root cause of the issue.
She was knowledgeable, direct and honest about my particular concerns & clearly explained all aspects.
Dr. Hermes was excellent. She thoroughly explained to me the procedure she did in trimming my toenail to give me relief from a curled under toenail.
Although the treatment provided was painful- I think she lacked compassion and empathy
While I understand my foot issues are probably very common and routine for the doctor, this was my first-ever visit with a podiatrist. I felt like the time with her was very rushed, and she was speaking so quickly that I found it hard to keep up and process everything. She kept saying "90-to-100 percent steps," and at first, I thought she meant I needed to be sure I took at least 90% of the daily recommended number of steps. Only later, after the appointment, did I realize she meant to use the orthotics during at least 90% of the steps I take in any given day.
No complaints about Dr. Hermes, just felt a little rushed.
Emory has been very good to me."
Dr. Hermes, in my mind went above and beyond my expectations even in this very short follow up visit.
I was given a the same printed handout suggesting the same insoles (as I received 2 years ago) for a different condition. No exercises or other type of therapy was provided.
Dr. Hermes was great from start to finish. I appreciate her suggestions on shoes, support and where to get them.
Dr. Hermes explained the diagnosis (Morton's Noroma) in detail. She shared options for treatment which was wearing orthodontics in my shoes. I'm so glad surgery is not required. I just want to get back to running. Very thorough and very friendly.
I had 3 caregivers - all terrific!
Dr Hermes is an excellent doctor. She is patient, friendly and always helpful! I would highly recommend her to anyone.
Dr. Hermes was excellent and would want her every time I have a foot issue in the future.
Again really professional and this was the third time I have used this professional and I am always impressed.
Love their professionalism
Courteous, Knowledgeable and Professional
Dr. Hermes is a very good surgeon/physician.
Dr Hermes was awesome! She took time and a lot of care with my concerns. Several times she was able to see my stress over my foot pain and she very reassuringly stated "you're going to be ok. ". It truly helped and showed me her ability to be connected to her patients! Thank you Dr Hemes!
I wasn't satisfied with care, the doctor seem to be in a hurry. And the care was rushed. The doctor was ok but I wouldn't go back.
This provider has no compassion, no knowledge of the issue I consulted her for, wrote the same prescription without any discussion. I will not recommend her.
Dr Hermes is one of a kind she takes the time out to listen to your concerns, never seemed rushed great patient oriented skills, so pleasant and caring
She fixed my shoe inserts for me
I would like to express a concern regarding my recent interaction with Ms. Emily. During our conversation, she made minimal eye contact and appeared irritated or disengaged. When I asked questions, her responses were very brief and came across as uncaring, and she seemed quick to end the interaction.This behavior made me feel uneasy, and this is not the first time I have experienced this type of interaction with her. I am bringing this to your attention because I value respectful and professional communication and would like this matter addressed.
Dr Hermes is very, very good!
Just didn't seem that interested in my problem or poor attitude
I absolutely will be recommending this office and Dr. Hermes to others.
I don't feel she had any compassion for my pain. I am already doing the protocols she recommended. She didn't seem to check my file and prescribed a medication that interacted with something else I take. She referred me back to pain management where I am already being treated. I honestly feel like she blew me off I would like a referral to another podiatrist who is more compassionate and aggressive with treatment
Dr Hermes was also great.. Lots of helpful info
The treatment plan was well explained and my questions were answered in a pleasant, understandable way.
No need to discuss treatment options this visit
Felt like I was wasting her time.
She made me understand why and reasons for her tests
Dr Hermes spoke too quickly like she was in a hurry and wanted to get the appointment over with, as always. Really exhausting experience having to clarify and get her to full explain things in a thorough manner.
Dr. Hermes speaks very quickly and it was a bit difficult to hear her and process what she was saying before she was gone.
DR Hermes & her staff are awesome
I didn't feel she listened to me. I had to ask a ton of question and when I did I really didn't get the answers I was looking for. So my schedule my next appointment there with another doctor
Great follow up and provided suggestions and education about options in shoes, exercise, walking etc.
I love my doctor. Very professional, concerned.
Dr. Hermes was cordial, but rushed through my appointment, talked too fast, and only provided answers about my condition unless I asked for further explanation.
Dr. Hermes was friendly and professional. My questions and concerns were thoroughly addressed.
Can't say enough Kudos to Dr Hermes & her team, very caring, kind & attentive
Dr. Hermes did not show much concern and was quick to diagnose and hurried in her approach as well as her explanation.
Absolutely loved the doctor and nurses I saw, have already recommended her to others!
Dr Hemes, is very great, I like the way she takes time to explain something if you have a question she doesn't make you feel rushed.
Dr. Hermes and I discussed some issues related to my problem, but not in great depth.
The visit felt rushed/hurried. Didn't really have time to absorb everything she tried to tell me.
Dr. Hermes was/is great. I appreciated the ease of the discussion and quick proposal on the way forward.
Dr was very thorough..asked questions and she explained options well
Very pleased with Dr. Hermes
it was great, not feeling rushed When talking to the doctor
Condescending attitude and no show of interest in going beyond easy diagnosis.
Everyone that I came in contact with, were great with their customer service skills
It seems like the Doctor is rushed when speaking to her. I don't know if it is because of the patient load and requirements behind the scenes.
Very nice and seemed to really care about how her recommendations worked
Very rushed visit . Provider did not appear interested in understanding the problems leading to compliance issues. Provider did seem very empathetic
I didn't get the sense that the provider had any special knowledge about how the foot holds together, what the risks, causes, and collateral implications of the injury were. I got an out of the box lecture that it sounds like she gives many times a day.
She provides a sense of hope for recovery or coping with plantar fasciitis and gives you resources for orthopedics. Practical resources for shoes and how to wear them even around the house.
The doctor had great bed side manners. She was thorough, knowledgeable, concern, and calming. She did a wonderful job of making me feel heard and comfortable. I would certainly recommend her to family and friends.
Dr Hermes rushed thru the appointment and did most of the talking. Her prognosis & treatment plan was set before we even spoke.
Dr. Hermes explains every step she takes and empowers and teaches me how to take care of my foot myself! This is an excellent doctor!
Dr. Hermes explained the problem and her recommended treatment. She asked me for input and she treated me professionally and I was very satisfied with care received.
I liked everyone that I met
Overall, my experience was pretty good. However, it seemed rushed.
Dr Hermes, Resident, anesthesiologist, nurses, MA was Amazing, my husband & l was involved in. The whole process, Read back & verified l was very comfortable & secure & confident with the team
My foot doc was smacking! She knew more about my conditions than I did. She was amazing. She did her homework. A rarity in this industry.
Took the time and effort to make the insert better. Thanks much
Dr rushed into room,quickly introduced herself,said something too fast & quiet but I got the gist she was getting approval fir computer program. Not terribly friendly & out in 10 minutes. She was in such a hurry I had to ask the nurse for exercises that were recommended.
Dr. Hermes is a knowledgeable physician and an excellent communicator. She clearly explained my condition and how to resolve it. She also told me how to contact her through the portal if any problems came up with the treatment plan.
Excellent care from Dr Hermes
Dr Hermes is professional, straight forward and helpful in answering all questions and explaining things in a way that is understandable to a layman.
She is so knowledgeable and caring!
Would highly recommend Dr Hermes
Dr Hermes listened to my concerns and prescribed medication and follow-up n
The provider was very thorough and detail
Love the way Dr.Hogan came in and checked on me and looked at my injury right before Dr.Hermes came and told me how we were going to take care of my womb and care for it and got me a boot to walk around in until I seen womb care
I had been concerned about another cancer diagnosis but she was able to assure me I was ok just needed healing time
She was very Compassion she has lots of love for her Patient I can see the love she has for her patients and also feel it
The diagnostic was given quickly and in a very dry terms. There was no options discussed. The visit seemed expedited.
I felt like I was in a production assemby line, where moving me through was the priority. The doctor addressed my problem with referrals and prescriptions, but I don't feel I got a clear prognosis. We didn't review my X-Rays?!?
Very negative experience. I expect more from a physician's office. Not only was my physician excessively late. She demonstrated no sense of urgency for her tardiness. I was advised prior to the appointment that any lateness could result in the cancellation of my appointment potentially with penalties assessed against me. I expect the same courtesy from a professional. My physician behaved as if all was normal/well and did not care to acknowledge her tardiness. This was my second appointment with this physician. There was no comparable delay during the first appointment. The delay was abnormal.
Is abrupt and seems like she is always in a hurry.
Visit was abt 8 mins. Very little conversation.
Dr. Appears to love the sound of her own voice. Speaks a lot doesn't listen. More focused on getting someone out the chair than empathizing with fears.
I have taken the advice of the doctor and it seems to be working for me, so that I have already recommended this doctor to two other friends of mine.
The provider was very good in explaining and showing concern about my problem. I will definitely recommend her to one of my family members or friends.
Talked very fast, had to ask to repeat. Asked to record what was said during appt.
Dr Hermes has been a fabulous doctor through both of my surgeries making sure I am aware of all the necessary steps to take care of my foot in the healing process and making time in the pre ops room to give me room to ask any last minute questions. At post opp appointments she's very personable and helpful in giving answers to any questions needed. She's very busy and doesn't have a whole lot of time but she makes sure to be thorough with each patient. Dr Hermes is Fantastic
Great job from everyone I wouldn't go anywhere else
The visit was very successful.
Was very caring and listened to all of my concerns.
I was very pleased with the outcome of my surgery
Super knowledgeable and informative!
Dr. Hermes is absolutely present and informative, and very helpful. I am extremely pleased to have her as one of my health-providers.
Very professional and kind, went to work immediately to shave off the callouses of both toes and remove the corn. Total relief and good information on expectations.
She heated my orthotics so they fit better and cushion my heel.
Dr. Hermes always addresses my questions, concerns with the utmost professionalism and care.
It was fine. If someone was looking for a podiatrist in the area, I would say that I have one.
The service provided was wonderful .
Dr Hermes is a great listener and answers all my questions. Very knowledgeable and professional
Documented my concern in first comment section
She was great but it did feel very rushed. I did like how she repeatedly asked if I had questions.
So happy to have already had a relationship with Dr. HERMES.
Professional,staff:job well done
The orthotic involved wrapping the foot with a plaster mold,that's what I would expect.
I like it when Dr. Hermes thanked me for being compliant.
Doctor Hermes is great at her job always courteous and caring and if she is a few minutes late she always inform you why she and her staff is the greatest
I run and exercise daily,have treated minor injuries myself in the past.Would like Drs to discuss with patients,any new treatments and changes in life styles/methods whilst treating this injury.Have followed her advice on new footwear around the house.
Open, honest. Very welcoming. Put me at ease quickly.
At first visit, provider seemed awkward and maybe socially inept. At second visit in August she was bizarrely unkind. For example, when I said I stopped PT because I was out of state with my father who was sick and then passed, she described that as "just chilling" rather than doing PT. (Yeah, no - multiple 14 hour solo drives, besides vigils, cleaning out an apartment in 48 hours, and mourning the loss of a parent are not "just chilling" to avoid PT).
She was very pleasant and listened to me
I would definitely recommend my family & friends
The physician was extremely rushed, spoke quickly, presented medical information quickly and didn't check for understanding. I would have preferred to have some more information about my diagnosis.
I was impressed with Emily. She was friendly, polite and professional. I'm always skeptical of doctors but left at ease and satisfied
I felt very well attended to.
I felt the doctor was not really listening to me and gave me a canned speech that she gave for everyone with ingrown toenails. But I had some unique to me health issues that affected my feet and legs. She seem to take no interest in hearing about that or problems I had getting properly fitted shoes because of those health issues.
Dr. Hermes is an outstanding professional.
I have already referred several people
Doctor very attentive to my needs and questions
I appreciated having a student shadowing the physician because the explanations given by the physician to the student was the level of detail I appreciate.
I have always had good experiences with Dr Hermes.
Dr. Hermes was friendly, attentive and offered recommendations for treatment that were easy to understand and follow.
Wish they weren't so hurried I waited to see themAnd it felt like they couldn't wait to finish up with me.
She is an excellent podiatrist, but the rushed inefficient Emory admin and patient overload system may eventually cause her to feel burnout like my retired Emory podiatrist had. She is light years better as a doctor than the admin and medical support system she works for!
This was one of the worst doctors I have been to in a long time. She was very arrogant, didn't even ask me how my pain was or how I've been feeling. She just told me to wear an insole and that was it. I am very disappointed in this. I will most likely be trying to find a new doctor because of this experience. I hope you take a hard look at this doctor.
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