I have been seeing Dr. Saunders for 4 or 5 years. She is always pleasant and extremely helpful to me! I always ask a number of questions in every visit and she listens carefully, and kindly provides me her professional answers, advice and instructions. I thoroughly trust her direction with my healthcare!
I did not feel listened to during this visit, which has become a recurring theme. Most egregiously, when asked by the doctor "is there anything else?" I started to inquire about a prior unsettling result but was interrupted after only getting out "yeah. The lump" with her multitasking observation that I had unrelated refills coming due before November that she'd put in for now. She also routinely tries to reduce my metoprolol because my BP is lowered, despite my constant objections due to the fact that 1. She is not the prescribing physician, my cardiologist is, and 2. He actually increased that dosage due to angina symptoms, not BP. She has been made aware of this multiple times. It also took a year to get referred for a CT to try to diagnose the cause of recurring chest pain, despite not having a convincing diagnosis and my regular inquiries about getting something conclusive/definitive (best guess after ok ECG and stress test results was "adult onset asthma" - despite the main issue being fairly regular chest tightness and pain which I noted did not happen to occur during the tests AND a the inhaler never provided relief of any sort). The CT found two significant blockages.
Everyone took their time with me & at the same time was efficient in the process
Dr. Saunders is a good listener and understands my concerns.
Dr. Saunders is a knowledgeable and kind physician and a strong advocate for women's issues. I love her. She gives me great advice.
She had my full attention.
I was totally satisfied with the doctor's questions, concern, and advice during my visit
Very concerned and very caring and willing attitude.
One of the best exoeriencies with my doctor.
Dr. Lois-Saunders is very personable and easy to talk to.
Dr. Saunders is always thorough and a very good communicator.
Dr. Saunders is very caring and kind. She fully explains everything in words the patient can understand, not "doctor speak". You never feel rushed and always feel heard.
I really like Dr. Saunders, but...a year ago I had my entire back fused! Now I have neuropathy in my feet! Im going to be 70 years old! For some reason Dr. Saunders does not want to discuss giving me a Handicapped placard! I don't use a walker, except if I'm walking in my neighborhood! I have good days and bad days! Other than that, I'm happy with her!
My provider (Dr. Saunders), was very helpful, informative and open about giving advice to help me with my problems and concerns.
I do not believe my heart/ lungs were listened to or checked. Most I have been to usually do this as standard procedure. It didn't occur to me until after I had left the practice. However, I did have an EKG and the Dr.did mention something could be abnormal and did a referral for cardiology, which I highly appreciate. Thank you.
Dr. Saunders is very thorough and has very good skills in listening, answering and explaining patient questions and concerns.
Dr. Saunders was thorough, knowledge, and kind. She explained what was going on with my situation and made sure I was comfortable with the recommended plan of care.
Knowledgeable. Reviewed trend of my care and listened very well to me.
Dr Saunders is great. Her approach and demeanor are excellent.
My husband recommended this practice to me, and would recommend it to others.
Dr Saunders was very thorough and helpful in offering advice for preventative measures.
Great experience. Dr Saunders was really encouraging about my weight loss and gave me advice about how to lower my cholesterol
Took my pain seriously and recommended real options to help.
Dr. Saunders was very nice and showed compassion and concern with my issues. She made the visit very pleasant. She was easy to talk to.
The doctor did her best to explain things and give treatment suggestions for prevention of my problem. But this was an old problem had already been addressed (unsuccessfully) by another PCP and an Emory specialist doctor for more than a year. The prevention info was not new. This new doctor had never seen me before. I forgot to ask the main questions I had which had brought urgency to situation and likely why I also got an appointment so fast from triage nurse on phone. I did a poor job of explaining my latest problem. I forgot to mention one reason for appointment was due to sudden very high blood pressure readings at home. The doctor didn't get that info due to inaccurate reading from nurse, which was my fault due to my suggestion to lift my arm (but not THAT high!) when she took my BP. My face had been flushed for 2 days. After appointment, I noticed that my face temperature said 99.7 (instead of usual 97) on my chart and that was not from a hot car or sunburn. Maybe it was cooler by the time the doctor saw me.
She was attentive. Answered all my questions. It was a pleasant experience.
Very pleased with my doctor.
Great expectations, plzKeep up the excellent care.
Efficient, focused. Apparently ordered/performed the right clinical assessments, came to the right diagnosis and prescribed appropriate treatment as I am recovering. Thank you!
I love Dr. Saunders. She's intelligent, responsive, and friendly.
Seemed very interested in finding the cause of problem and addressing it.
Doctor spent a considerable amount of time teaching me about treatments available for Diabetes and patiently waited for my decision regarding what treatment I desired
I first met the medical/PHD student who is very bright, very knowledgeable, very thorough and I wished him luck. He will make a fine Doctor/Researcher and a gift to humanity.I feel the same about Dr. Saunders. She is lovely, very professional, extremely knowledgeable, listens to my questions, gives recommendations and is empathetic. I LOVE that she is pro women's issues and for us senior citizens. I love her!!!! I have recommended her to my friends as well.
I love Dr. Saunders she is very open, willing to assist you and cares
Both physicians were excellent
Appreciate the kindness and professionalism
After assessing my concern, an action plan was immediately put in place and acted on
Dr. Saunders listened to my health concerns, background and responded w/ recommendations for consideration. Appreciate the inputs.
First time in a long time I felt at home with this facility.
I was so overwhelmed by the wonderful service I received
Dr. Saunders was friendly, knowledgeable, professional and I liked her very much.
The Doctor was polite and informative
Dr. Saunders was very attuned to my predicament.
Dr Saunders prioritized her medical recommendation (and to be clear, she was very up front about it from the outset) based on limiting her risk/liability with her patient versus being more open to a prescription that has worked well with another patient over a long period of use. I respect her experience and coaching, but she literally said: "I will not take the risk of being responsible for a patient having an adverse reaction to this drug". My perception of that statement was "I am worried about being sued for malpractice, so I don't prescribe that drug anymore". That is probably a misperception but sharing if that feedback is helpful. In general I have always appreciated Dr Saunder's approach to our relationship as she typically seeks to understand my situation and discusses various approaches/solutions. There are some visits where she Is having a busy day or Is not In the best mood, and today's visit seemed to reflect a strained discussion. Some examples why:1. She started the conversation with "so you want medication to help with your sleeping Issues?". I did not say I had sleeping Issues and had provided a long email In advance of the visit to explain I used Ambien for managing jet lag for International travel. I don't expect Dr Saunders to study every chart/info before an exam, but If she wasn't aware of my situation then the conversation might have been more productive If she started with "so tell me about your Issue" or "how can I help?". I went back over my request and my prior use of Ambien, and Dr Saunders responded with her explanation of why she doesn't prescribe it. 2. When we discussed alternatives she recommended (which were much appreciated) I sought some clarity about the effects of both alternatives as I wanted to understand dosage and after effects as I was looking for a medication that would target a similar 8 hour effect that Ambien had previously had. Dr Saunders responded that "well, you are only looking for a medication to help you fall asleep, so that really doesn't matter". I had to share again that my previous experience with Ambien was that it forced a sleep period of 8 hours (full tablet) 4 hours half tablet, so I was seeking a prescription that would have similar effect. At this point I expressed some frustration that we seemed to be on different pages with respect to objectives. 3. After this exchange Dr Saunders was visibly agitated. She finalized the prescription, had me sit on the exam table, quickly went through the motions of putting a stethoscope on my chest, and then said goodbye and left the room. I wish to apologize if my comments caused Dr Saunders to become frustrated. I was not trying to be combative, but was definitely frustrated myself as it seemed the majority of our time was spent listening to Dr Saunders explain why she was averse to prescribing a drug versus showing an understanding of what care/help I was looking for. I will add that the after care notes in the portal did a VERY good job of reflecting what I was describing as the primary objective for this medication, so I thank Dr Saunders for taking the time to provide that detail in the record.
Always a positive experience with Dr. Saunders
Dr. Sauders knew my history and made sure I understood by I was having the issues of concern.
Dr Saunders is amazing and she always gives me information and care. I really trust her
Dr. Saunders is an amazing PCP, she listens with intent, delivers with clarity and is genuinely concerned for the patient.
I am experiencing a new medical issue that is causing anxiety for me. I felt that Dr. Saunders was listening to me and she was not dismissing my concerns because of my anxiety. I really appreciated that. She came up with a plan of care that made me feel better and the concern and respect she showed me helped to reduce my anxiety. It feels like I have a partner in my care.
I wish you had an EXCELLENt choice, Dr. Saunders was amazing, patient, kind and so helpful in her assessment and solutions.
I already did recommend this office a few times.
Dr. Saunders is always willing to consider suggestions from us and try different medications to achieve the desired outcome.
Dr Saunders is patient and addresses my concerns. I value and feel grateful to have her as my primary care physician
Clear explanations given.
Dr. Saunders anticipated and gave me answers before I even asked questions. She anticipated my needs. She is VERY KNOWLEDGEABLE, VERY PROFESSIONAL, VERY FRIENDLY AND I LOVE THE FACT THAT SHE HAS AN INTEREST IN WOMEN'S MEDICAL ISSUES. She kept that in mind when ordering a new anti-hypetensive medication for me. I feel I'm in EXCELLENT MEDICAL CARE WITH HER.
Dr. Saunders is a effective communicator of medical symptoms and treatment plans. Communicate rational treatment plans of fall vaccinations following treatment of respiratory infection medications.
Dr Saunders is very understanding and helpful
Dr Saunders is very caring and very knowledgeable. She always addresses my concerns
Dr. Saunders is fantastic, she always explains what she is doing and seeing so that I understand the issues and any concerns she has. I trust her and feel well taken care of
Could not have asked for better.
Dr. Saunders listened and responded to my questions with expertise.
Great experience with Dr Katherine
She's awesome. Walked me through all the labs and next steps
Dr. Saunders is a great listener as well as great explanations of recommended treatment plan. She is very responsive to any questions I have.
Dr. Saunders really listened to my concerns and was very helpful with discussing my options with me. She is a great physician and genuinely cared about my well-being.
Dr Saunder's is a good listener . Gave me good advice .
I always feel comfortable talking with Dr Saunders, she listens and advises.
Dr Saunders as I said earlier is just fantastic and amazing at her job. She has truly made my life better
I like Dr. Louis Sanders bedside manner.
Superb. Wish she had been the first doc I saw about this issue.
Dr Saunders is an excellent doctor.
Dr Saunders is very caring and never rushes through appts. She listens to concerns and provides excellent education
Great attentiveness by MA, LPN, medical student, and the fabulous Dr Saunders
Dr. Saunders was very helpful in addressing my biggest concern.
Dr Saunders is a great doctor who cares and is very helpful.
Dr. Saunders is highly qualified and very knowledgeable. She is very concerned about her patients.
Dr. Saunders is excellent. She is caring and understands my healthcare needs offering the best treatment plans with adjustments to my individual needs. Thank you Dr. Saunders
Dr. Saunders is knowledgeable and approachable.She listens and provides knowledge in a respectful manner.I would recommend her to a friend.
Contacting her was great, and I appreciate the time she spent with me. That said, I'm looking for a provider who aligns more with the Health at Every Size philosophy-someone who values body diversity and focuses on lifestyle, nutrition, and mental health instead of relying heavily on BMI. I don't feel this provider is the best fit, as she references BMI at each visit and recommended eliminating foods like chips, which feels restrictive. With my nutritionist, I've been working for years to move away from that approach, so I'd prefer care that supports that perspective.
I am so grateful to have Dr. Saunders as my doctor. She understands, listens, is compassionate. I feel confident in her decisions and treatment recommendations.
I really fell my Doctor talks with me and makes me fell important.
Dr. Louis-Saunders is always great!
Dr. Saunders is always professional, thorough and thoughtful. She goes beyond the symptoms to address underlying factors that could be impacting the reason for the visit. Above and beyond.
Continued to be a superior resource for healthcare. This is a wonderful office and physician
Dr. Saunders is brilliant. I am so pleased she is my PCP. She is compassionate, professional and kind. She explains things very well. Thank you Dr. Saunders.
Dr. Louis Saunders was totally professional, patient, informative and helpful.
Dr. Saunders and I talked about patient partnerships which are key to adherence to the plan of care. Although she is young, she gets it.
Sometimes seems dismissive
The medical student (Caroline) was attentive and kind. She showed a great deal of care and concern. Dr Louis-Saunders is always excellent
Dr. Saunders is very thorough and provides excellent, collaborative care.
Both Dr Saunders and her student Carolina were very attentive, listened to my issues and provided great options/solutions.
I have recommended this office to my whole family. We all received service from this location because of the way I am treated every time I visit.
Dr. Saunders understands my health situation and works with me in support
She was kind and seemed to care
There is nobody like Doctor Saunders.They don't exist.She returns every a message in a timely manner and she's very professional
Have already recommended her to family. She been great communicating with me via MY CHART about test results.
Intern seemed to take the lead. Saunders seemed to be in too much of a rush, although there was no one in the waiting room. Couple of concerns I never had the time to bring up.
Dr Saunders is very thorough, takes her time and is very relatable. Really enjoy having her as my Dr
I am grateful to have Dr Saunders as my primary care physician.
All queries very clearly explained.
I like Dr. Saunders' professional demeanor. The only factor for this visit that wasn't optimal was that the trainee asked me questions as if it was my first time there and this was my yearly follow up. So it seemed to lack continuity. However, I understand the importance of training.
There's no one like Doctor Saunders. She responds to any question. And makes you feel like you the only one there
This was my 3rd visit to Dr. Saunders and it will be my last. I felt that the appointment was rushed and that my concerns were not completely addressed. She completely ignored my guests concerns as well which I find completely unacceptable.
She prescribed some medicine and recommended some eye drops that I could purchase over the counter. The problem went away as she predicted.
Care provider really zero-ed in on base cause related to multiple issues.
Dr Saunders took time to listen to me, not rushed, and understood me.
Dr. Saunders is personable, attentive and a good partner when it comes to looking after my health and well being.
Dr. Saunders is a compassionate provider who genuinely cares about her patients.
Very attentive and informative Dr Saunders listened to me thoroughly and answered any of my concerns. Very affectionate to patients concerning care. So blessed and happy to have her as my care provider
Excellent first visit! I'm very pleased with the doctor's attentiveness to my current health concerns.
Very knowledgeable, answered all my questions and concerns and took time w me. I truly feel I am in good medical care w her. She made excellent suggestions.
Dr. Saunder help me calm down after that bad nurse.
Dr. Saunders listened to my concerns and addressed them appropriately. She's very kind and knowledgeable.
The Dr was very good. Listened and was great.
Doctor Saunders is the best probably in the whole country
Dr. Saunders s very knowledgeable about medicines and very helpful in explaining their proper use.
Love the way she explained my problem with a caring attitude
Dr. Saunders is an excellent doctor.
Doctor was very good explaining and answering questions
Professional. Cordial. No long visit but rushed. Satisfied
Dr Saunders is always willing to explain anything and to answer questions. She is professional, courteous and compassionate.
Dr. Saunders provided decisive follow up of my concerns.
The doctor gave a good explanation as to why strength training was beneficial, beyond simply adding strength, i.e. Improved balance.
Doctor Saunders is probably the only doctor in the world right now. That returns phone calls either her or her nurse that's a blessing.
Medical student and physician were extremely knowledgeable, great listeners, and comforting.
DR Always gives detailed information about situation, diagnosis, optons, treatment possibilities and alternatives.
Dr Saunders was very warm, professional and quick to assist me. Really appreciated her and her staff!
Dr. Saunders is good. Very attentive.
I love Dr. Louis Saunders. She always makes me feel heard and explains things well. I feel lucky to have her as my physician and have recommended her to many friends.
This was a very pleasant experience. This is one of the best run medical offices I've come across.
Dr. Talked over me, would let me finish my sentances. Didnt review my chart prior. Spent half the appt talking about prior appt. Had prescribed me the wrong medication, Has diagnosis on mychart, I have never spoken to any provider about. Asked me follow up questions. Never examined me. Spent less than 15 min with me.
I always find Dr Kathleen Saunders to be pleasant and carefully listens and discusses my issues.
I had a very productive, pleasant visit with Dr Saunders. She is warm, professional, listens well and offered some good health tips in addition to normal routine exam.
She's amazing! I've been seeing her awhile, and absolutely love her!
The doctor understands my concerns about certain medications and is working with me on understanding risks and the degree that the meds are needed which I appreciate.
Dr. Saunders.is always a great listener.
I left feeling well taken care of. All concerns were answered. Good visit
Dr. Saunders is very thorough and friendly. She sent her reports and letter immediately after the visit.
I love Dr. Sanders she is very supportive and care about your health
Dr Saunders is always professional. She listens well and takes decisive action. I have recommended her to numerous people.
I come back because the doctor and staff are very responsive.
Dr Saunders listens and explains and shows empathic understanding - I feel I'm no am u see great care with her
Everyone was knowledgeable and nice
Dr. Saunders and I have VERY different styles. She has adequate information on medical topics. I can't imagine going to her if I had a genuine medical problem or situation. No warm fuzzies. She's efficient and plays by the Emory rules.
Dr. Saunders is highly knowledgeable and also incredibly compassionate and attentive. She took time to listen to my concerns, explained things thoroughly, and ensured that I felt comfortable with my care plan. I never felt rushed during my appointment and left feeling confident in the care I received.
I love Dr. Saunders. She is easy to talk to and is knowledgable.
Excellent visit with ND. She was professional, pleasant snd thorough
Dr. Saunders, shows that she had reviewed the pre-check-in, allows you the time to speak your concerns and needs. Discuss options in the plan of care and what is availbe.
Comfortable conversations.
Dr. Saunders consistently delivers impressive service. She never makes me feel rushed. She listens to my concerns, responds honestly and follows-up in the portal.
Much better communication and respect for me than before
Dr. Saunders is a great listener and explains things clearly and thoroughly.
Very pleasant chat with Doctor and explained things in plain language.
Dr Saunders is very patient..took her time addressing all issues.
I always have a good experience with Dr. Saunders. Her concern is caring and sincere.
Dr. Saunders is caring and knowledgeable and listened patiently to all of my concerns
Dr. Saunders is a patient listener. Great doctor!
The doctor explained everything about my medical conditions in a clear, precise manner in which I could understand.
Dr Saunders is a very good listener and answered all my questions .
I wish she had told me more about some minor conditions that I'm dealing with. I left feeling like I'd just need to look this up myself and I would have preferred medical expertise on the matter.
I would recommend my Primary care doctor to others
Doctor Saunders is one of the few professionals in the medical field that actually return your messages.I am very impressed with her
Dr Saunders is always willing to take as much time as needed to help with any issues I have. She understands that my mental health struggles impact my physical health and I have never felt judgment or dismissed by her. She's great
Provided summary on my last lab results. Provided advice on what exercise I should try and nutrition advice.
There is no one as wonderful as Doctor Saunders.If all doctors were like her the medical profession would be terrific
The doctor had a resident with her so it was almost like I was learning along with them. She was very thorough in explaining what she was doing and why.
Dr Saunders is an excellent physician who cares about her patients and strives to help them as they each need.
Dr. Saunders and her staff are excellent. I would highly recommend Dr. Saunders. She is very professional, extremely knowledgeable, and was very caring and understanding and explained everything to me in terms I could understand. I can't say enough wonderful things about her. I am 60 years old and she is the best doctor I have ever had.
Great listener. Also clear and thorough answers to questions.
I was late for my appointment and Dr. Saunders fit me in anyway. MUCH appreciated!
Would have appreciated more explanation and concern. Very "clinical" approach.
Dr Saunders is a great listener. She takes time with you and allows for your opinions and discussion. Astute clinician. Imparts a feeling of genuine care
Dr. Louis-Saunders is great!
Dr Saunders is always great during visits. She listens with empathy and is thorough in her explanations of what may be going on and what can be done about it.
I have already reccomending my brother & his wife -who are now patients, as well.
I like Dr Saunders very much
I love Dr. Saunders. I enjoy talking with her. She listens to me and my concerns and is open to my beliefs about my own health. She is encouraging and honest. I appreciate her!
Katherine was professional. She listened carefully, and considered every thing I said. She helped me decide the best course for my treatment explaining all my options.
I was totally satisfied with the health care that I received from Dr. Saunders on July 9th.
Dr. Saunders was personable, caring and made me feel comfortable and confident about my health in the future.
Once at the office, all staff were helpful.
Doctor Saunders is the absolute best
Dr. Saunders listened well and addressed all my concerns.
The Doctor gave me other options to consider and assurance that I would receive test results.
Dr. Saunders is wonderful - caring, takes her time, very personable. I really like her & her follow through with questions in the portal is very fast!
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Emory Faculty