Nicole M Franks Emory Faculty
Nicole M Franks Emory Faculty

Nicole M Franks, MD

Emergency Medicine

4.7 - 21 Ratings

Emory University Hospital Midtown

550 Peachtree Street Northeast, Atlanta, GA 30308 +1 More Locations

Booking information not available

About

Dr. Franks is a Board Certified Emergency Physician practicing at Emory University Hospital Midtown (EUHM). Dr. Franks graduated from Spelman College in 1995, where she continues to be an active alumnae supporter and a mentor in the Health Careers Program.  She attended Morehouse School of Medicine graduating in 1999. Dr. Franks completed her residency in emergency medicine (EM) at Emory and served as Chief Resident from 2001-02. Since residency, she has been on faculty at Emory where she is an Associate Professor responsible for patient care in the Emergency Department as well as clinical teaching of residents and medical students.  She also serves as the Co-Director for the Emergency Medicine Administrative Fellowship which has been established to train future physician leaders in Emergency Medicine. Dr. Franks has served as the Associate Medical Director for the Emergency Department at EUHM and is now the Chief Quality Officer for the hospital where her responsibilities include physician leadership, risk management, patient safety, quality reporting and process improvement. In this role, Dr. Franks leads and coaches multidisciplinary teams using various methods of process improvement (Lean/Six Sigma, Model of Improvement, TeamSTEPPS) to drive performance and enhance team work. Dr. Franks is an active mentor to junior faculty, residents, medical students and various graduate students completing training experiences at her hospital.
Dr. Franks is a member of the inaugural class of L.E.A.D. Atlanta, an initiative to groom young professionals sponsored by Leadership Atlanta.  She is a 2006 recipient of the Atlanta Business Chronicle Up & Comers 40 under 40 award. She is currently serving a the Chair-Elect for the National Medical Association Emergency Medicine Section and is the section program chair for the 2017 and 2018 annual conference and scientific assembly. She is a member of the Woodruff Leadership Academy Class of 2017. She also participates in church community outreach programs and serves on the Board of Directors for Girls on the Run, Inc. - Atlanta Council as the Chair-Elect and Governance Committee Chair.

Languages

  • English

Emory Affiliation

  • Emory Clinic - School of Medicine Faculty
  • Emory Healthcare Network
  • Emory Physician Group Practice

Academic Title

  • Professor

Year Started Practicing

  • 2002

Locations

Emory University Hospital Midtown

550 Peachtree Street Northeast
Atlanta, GA 30308

Emory University Hospital Midtown location map

Emory University Hospital

1364 Clifton Road Northeast
Atlanta, GA 30322

Emory University Hospital location map

Similar providers at these locations

Ratings & Reviews

4.7 out of 5 overall rating 21 ratings

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

4.7 Provider showed concern
4.8 Provider explained things clearly
4.7 Provider discussed treatment options
4.7 Provider included you in decisions
4.6 Likelihood of recommending this provider
2 out of 5 Reviewed on 2026-04-06

Even after I told her about the various OTC medications I had been taking for a week and the extended list of symptoms I shared, she insisted in only recommending another OTC medication, a nasal spray. Today is already Monday and I still feel the same way even after adding the nasal spray she recommended, but I'm not making another appointment because I don't want the possibility of getting the same doctor again. I might visit a different urgent care office.

5 out of 5 Reviewed on 2026-03-21

I wish Dr Franks could be my PCP. She is excellent.

5 out of 5 Reviewed on 2026-02-21

I would recommend every doctors to all my friends and family. You guys do a great job.

5 out of 5 Reviewed on 2025-12-20

Dr. Franks is an excellent caring physician!

Credentials

Education

  • Residency: Emory University School of Medicine, Emergency Medicine, 2002
  • Medical Education: Morehouse School of Medicine, 1999

Board Certifications

  • Emergency Medicine, American Board of Emergency Medicine, 2004

Professional Memberships

  • American College of Emergency Physicians
    National Medical Association
    Society of Academic Emergency Medicine