You can make an appointment with many Emory Healthcare practice locations by calling them directly on their office lines. Search for a provider who fits your needs at emoryhealthcare.org/providers. Or, if you prefer, you can make an appointment online. For your convenience, we’ve extended our call center hours to the following:
Did you know you can get information about your appointments, billing and follow-up visits by text? Text START to 69454 to join or sign up in MyChart.
For questions, comments, concerns, or compliments about a patient visit at Emory Healthcare, (not billing-related) please contact patient relations at one of the phone numbers below or email us. (For billing-related issues, please contact the Patient Accounts team at the email or phone numbers listed above)
Email our Emory Healthcare Patient Relations team at: patient.relations@emoryhealthcare.org
Emory Clinic: 404-778-3539
Emory Decatur Hospital: 404-501-1107
Emory Hillandale Hospital: 404-501-1107
Emory Johns Creek Hospital: 678-474-7028
Emory Long Term Acute Care: 404-501-1107
Emory Rehabilitation Hospital: 404-712-2590
Emory Saint Joseph's Hospital: 678-843-5121
Emory University Hospital: 404-686-7593
Emory University Hospital Midtown: 404-686-1999
Emory University Orthopedic & Spine Hospital: 404-686-7593
Emory University Orthopedic & Spine Hospital: 404-686-7593
Winship Cancer Institute: 404-778-7221
Please Note: The Patient Relations/Advocacy email box and phone numbers are monitored during normal weekday business hours (8:00 am – 5:00 pm) excluding after-hours, holidays, or weekends. If you need immediate assistance, please call the local Emory Healthcare facility you are attempting to reach and ask to speak with the charge nurse on the inpatient unit (if you or a loved one are currently admitted), or ask to speak with the local Nursing Supervisor. Otherwise, a representative from our Patient Relations/Advocacy team will respond to your email or voicemail within 24-48 hours during normal weekday business hours. We appreciate your patience. Please identify the patient's full name and date of birth so we can easily locate them in our system.<
Care Partner/Visitor Policy Information:If you are inquiring about an exception to the care partner/visitor policy, please see the information about our policy linked to our EHC homepage. All visitor exception requests should be routed through the patient's nursing and provider care teams. Please call the clinic or hospital care units for this information.
* The former DeKalb Medical website will continue to function while we work to integrate our operations and services.
To contact Emory International Program, please call 404-778-2291 or email emory.international@emoryhealthcare.org
Referring Provider Support Line
A consult line for providers only for referral or questions. Please call 404-778-5050 or 800-223-6679.
