Hospital Contact Information

You have questions. We have helpful contacts.

Billing or Online Bill Pay

Please use the link below or email Patient Accounts patient.accts.euh@emoryhealthcare.org

Emory International Program

To contact Emory International Program, please call 404-778-2291 or email emory.international@emoryhealthcare.org

Health Information Services 

Insurance Questions

Medical Records 

Website Issues or Questions 

Please email webadmin@emoryhealthcare.org

Contact Our Nurses

To help you navigate the Emory Healthcare network, we have set up a direct line to registered nurses and representatives who can answer almost any question you might have regarding health information. And, they can help you plan a visit to any Emory hospital, clinic or center.

HealthConnection℠:
404-778-7777 or 1-800-75-EMORY
Hours: 7:30 a.m. to 6 p.m. EST, Monday through Friday

Patient Relations

For questions, comments, or concerns about a patient visit at Emory Healthcare, (not billing related) please contact patient relations at one of the phone numbers below or email us. (For billing related issues, please contact the Patient Accounts team at the email or phone numbers listed above)

Please note: The Patient Relations/Advocacy email box and phone numbers are monitored during normal weekday business hours (8:00am – 5:00pm) excluding after hours, holidays, or weekends. If you need immediate assistance, please call the local Emory Healthcare facility you are attempting to reach and ask to speak with the charge nurse on the inpatient unit (if you or a loved one are currently admitted), or ask to speak with the local Nursing Supervisor. Otherwise, a representative from our Patient Relations/Advocacy team will respond to your email or voicemail within 24-48 hours during normal weekday business hours. We appreciate your patience. Please identify the patient's full name and date of birth so we can easily locate them in our system.

Visitor Policy Information:
If you are inquiring about an exception to our visitor's policy during the Covid-19 pandemic, please see the information about our policy on link of our EHC homepage. All visitor exception requests should be routed through the patient's nursing and provider care teams. Please call the clinic or hospital care units for this information.

* The former DeKalb Medical website will continue to function while we work to integrate our operations and services.

For Physicians Only

Emory Physician Consult Line

A consult line for physicians only for referral or questions. Please call 404-778-5050 or 800-223-6679.