Great caring human beings with a very high degree of professionalism. God bless you all.I would like Dr. Martin Sanda, Dr. Sara Spencer, Dr.Sheng Williams Song and their team to be recognized for their outstanding performance.Thank you, Emory system is a Great help and Hope.
Dr. Sheng was awesome!! She was patient and thorough!!
The PA was from Africa & she had an accent, however, she was willing to say words & phrases twice. She was polite & professional & I was able to understand her well enough. I felt safe with her.
Everyone was extremely helpful and patient with all my questions.
The Dr didn't act like she cared one bit. I asked her when about the times when I am unable to urinate, she said if it bothers me I should go to ER
First time with the doctor. Very professional. Excellent
I felt the like her tone was brisk and formal. I felt like when discussing my symptoms didn't really mattered, it was more about my Testosterone numbers to line up with my symptoms ( I have low normal T, boarder line Low)I sent outside labs via Mychart that the nurse responded to. When telling the doctor about the labs, she was unaware of them and pretty much dismissed them. I will discuss more in another comment section of my total experience.
Dr. Sheng was professional and competent. She listened attentively to me and then explained and gave me options! She is an excellent physician!
Great experience- Dr is more assuring than you'd imagine
Very easy to talk with, good listener, thorough.
My doctor hadn't checked the my check in online before my appointment and hadn't read the details. After two hours, the doctor came into the room and sat down on the chair and told me, "I can't be your doctor. I don't have expertise in your problem and I can't help you."Before making an appointment with my doctor, I spoke to a nurse in person at Emory Hospital and discussed my problem. The nurse told me that this doctor is the best doctor to treat you. I consulted with the nurse. After that, I made an appointment by phone with the urology department and spoke to the person on the phone about my problems and she also said that this doctor is the best doctor to treat you.
Dr Sheng was excellent. She listens well, answers my questions with great patience and expertise. She detailed a specific path forward...
Excellent experience . Dr Song is amazing doctor !
I came in for a cystoscopy and we were going to discuss different treatments, but she was late and said that there was not enough time to discuss treatments. She said that I needed to make another appointment to go over the different treatments. That was very disappointing to me. Especially because I have a very small opening and I've been told that it's dangerous to Wait too long.
I would probably recommend her, but I just met her for the first time and it was a video visit.
Dr. Sheng and Resident Shong were excellent with the entire process, explaining what they were doing and what to expect.
Excellent MD and a better person
One of the best caregivers on my team
Dr Sheng is excellent. All my questions were answered and her care was tremendous.
This all started because of gross hematuria. I would prefer a more definitive answer explaining the cause. I'm not thrilled about general anesthesia and would like to hear about alternivies with regard to the biopsies.
Michelle was very pleasant, very knowledgeable and easy to talk to about an otherwise unpleasant circumstance
Dr Sheng went above and beyond. I was really surprised how personable she was. Made me feel at ease in discussing my issues and answered all my questions. The professionalism with her job is TOP NOTCH! Weird but at 50 and on, I wish I could see her maybe every 3-6 mos just as a follow-up.
Yes. Providing excellent care
No complaints. Very educational and informative for me.
Everything was explained plainly, efficiently, as well as honestly, & that's what matters most.
Couldn't be happier with the care from the doctor
Excellent doctor who included me in the view of the bladder providing great explanations. She is such a professional and knows how to communicate well her field of expertise at the level of the patient.
She should have known before our videos call that the test results weren't there ,
She was excellent in providing through explanations where one could see her excellent medical knowledge .
Dr. M. Sheng was very professional and her customer service was a Blessing
I was confused as to why the bladder stone was not planned to be removed. The stone was discovered in a CT scan and the procedure in the office only confirmed that. It seemed to be redundant.
I felt like I was getting the best possible care.
I had no problems in this area eithet
Dr Sheng was awesome. She answered my questions and concerns with excellence
Dr Sheng did a remarkable job making a very uncomfortable procedure easy.
Dr. Sheng is very professional, courteous and explained the procedure in a very easy to understand and thorough manner.
Very thorough, clear and informative.
Dr Sheng was a great Dr she was compassionate, friendly and very professional and knowledgeable
The first time I met Dr Sheng was in the Cystoscopy room after I was prepped by the nurse and ready for the procedure. Her mask was on and all communication was done with her face covered. Would have been much nicer to have our first encounter, when I was dressed, in the consult room, before my procedure, where the nurse checked my blood pressure etc
Very impressed with Dr Sheng.
Dr. Sheng was fantasticexcellent communication skills, listened attentively, asked appropriate questions, explained medical issues and offered a reasonable approach to address my issues.
Dr Sheng is very professional yet very compassionate at the same time. Honest , reassuring and confident.
My first experience with Dr Sheng was very positive and encouraging. She showed great concern for my situation and helping to resolve all issues
Dr. Sheng is One of my favorite doctors. She's very compassionate, easy to work with, and she listens and works with my concerns!
Very Thorough and great personal discussion.
She was awesome. Highly recommend
Young and experienced doctor.
Would absolutely recommend to others. Great listening and assessment skills. Practical recommendations for self care.
Todos est?n muy bien gracias
Dr Sheng explained everything at a level to ensure I was familiar with the strategy to ensure our next steps make sense to complete.
I feel like Dr. Sheng has a bit of the "surgeon" complex going. While she was nice and professional, as I asked questions she says "I'm the surgeon, that's a question for your nephrologist."
The doctor answered ALL my questions and informed me of other issues I didn't think of
ALL VERY GOOD CHEERFUL AND PROFESSIONAL
Dr Sheng is very thorough. She listens to questions/concerns and answers/addresses completely
Dr. Sheng is a very knowledgeable and compassionate doctor.
My appointment was with Dr Sheng. I found her to be very professional and thorough in her work She was friendly and made sure I was informed of all aspects of my diagnosis.
I would highly recommend Dr. Sheng to anyone.
The specialist was not too approachable. Not taking in consideration and listening when I was saying "besides taking medicines which I want to skip, what other treatments I can have" Specialist didn't stop to listen but continue saying "when the time comes we will talk about" in a not nice tone. She repeated twice and continued with the instructions. She might know about treatments but does not have soft skills/people skills.
This was my first virtual appointment and Dr. Sheng was EXCELLENT.
Quite frankly, Dr. Sheng, Is one of the most professional physicians I have ever encountered in my life. She listened to my experiences, provided advice that made me feel confident that her recommended strategy was the right course to address and remedy my health concerns.
I had a good experience whit the staff
I was impressed with Dr. Sheng.
Dr. Sheng was wonderful about listening to my concerns and laying out several options and a plan to address my current health issue.
Dr. Sheng provided detailed explanations about my medical condition and treatment options. My difficulty is that I am a visual learner, and retaining all of the oral information was challenging. I should have made Dr. Sheng aware of that, and I should have taken notes. My fault, not hers. I have great confidence in Dr. Sheng!
Doctor assured me that I was in her care. Your care is the best.
The provider letter to PCP contained errors. Despite messaging the MD about them no action was taken. No response to the message either. Some lab results remain undocumented or reviewed ( perhaps pending) I am a little surprised at this standard of care.
Dr. Sheng is top tier. By far, one of the best. She performed the procedure like a true pro, and answered all questions and concerns afterwards in an open and kind manner.
Dr. Michelle Sheng was very professional and explained things to me in an understanding way. I applaud her efforts.
Dr. Sheng is first class with how she treats me. Excellent communication skills and concern for my well being.
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