I belong to another network and it's cheaper to visit their network of providers but I said I cannot and will not leave this practice. Their recommendations and suggestions are fully researched and my progress and concerns are greatly considered.
Very caring and took time to address my issue
Shivanthi has always shown me professional efficiency and compassion for my concerns.
My experience is always great there. I have never had a bad experience since going to Dr P
Ms.Ponniah is top notch: thorugh, knowledgable, a good listener.
Would recommend this provider to anyone.
To clarify, everything gave me the wrong medication, which would have worsened. My symptoms sent my medication out of the state of Georgia had a hard time transferred back to Georgia.\n And ever since of last year when I got back from vacation, she kept on denying. My re.\n Fills for the same medication that she gave me, which is supposed to be tremendal.\n You can look all in the notes.
I like the idea that the dr really listened to me. My numbers were of but I've been under a lot of stress lately family members dying and having cancer.
The person who assisted me was very generous and caring, and she explained everything that I needed to know she was wonderful
I have seen PA Siavanti for about 8 to 10 years
I love her bedside manners
I absolutely love Shivanti. She shows such care and concern for my health and tries to find the best possible solution pharmaceutically and financially for my health issues.
NP Ponniah showed great care and concerns for my condition. Thank the Lord she was able to find the solution for my condition. I am feeling much better and is ever greatful.
Hope to get my Mom and husband n as patience
I was listened too, cared for and enlightened by the Dr and Nurse.
Dr. Ponniah is the best!! She actively shows her support and care on a consistent basis.
For a first time visit, I felt comfortable and cared for
Professional, respectful.
Always thorough and friendly, and explains matters very well.
Thorough. Reviewed most recent visit to familiarize with me. Listened to my concerns and addressed them.
Great Experience! Very Professional and care about my health!
My Chart refill requests were not responded to, leading to me running out of medication. I had to physically walk into the clinic to get help, was told to make appointment. When seen provider was unnecessarily defensive and evasive, deflecting responsibility as she tried to excuse the mishap, explaining ongoing administrative changes. I felt she did not express compassion nor willing to take ownership for the obvious lack of responses from my chart. She talked over me in the room, did not listen well. She did not handle the visit appropriately causing unnecessary escalation. I felt her first response to me should have been an apology and expression of empathy for my difficulties. That did not happen. I did not feel welcomed, cared for, instead left feeling lack of trust.I had to seek remedy with the Patient Affairs advocate. I was without medication for more than 1 week.
NP was very thorough and informative.
I was not happy that the care provider did not take the time to read the updated notes in my chart prior to my visit. I don't think it was my responsibility to volunteer to share what happened since the last visit I had. When my chart had all the records and notes that were available of the series of events/ procedure that had taken place. That leaves me with some unanswered questions.
Certainly Will Recommend to Family members!!
Very good attention and understanding
The NP was truly customer focused. She allowed staff to add me to her schedule after hearing my situation. She didn't rush my visit. She was very attentive to my needs. I had a very good visit. I was appreciative of her assistance.
The NP mostly ignored my reason for coming in, and focused, Instead, on my current medications and diabetes.
Intelligent and Thoughtful
The, NP had Excellent Bedside Manner she took her time with me. Gave me her undivided attention.
My NP was very attentive to my concerns and provided excellent guidance for my health goals
Every one from start to finish were absolutely fabulous!!
An excellent experience, she was very caring
NP Shivanti Provided excellent service.
My nurses and PAs were very caring and I feel that they were concerned for my health.
Ms. Ponniah is top notch. She is an excellent practitioner.
Shavanthi was very well professional and took time to explain what was the issue I was experiencing
She was very friendly and did not rush the visit and she listened.
She explained options and answered my questions.
The service was up to par
Went through my chart very thoroughly and my recent hospital stay and treated me accordingly. Good experience. I was very comfortable with results
Dr. Ponniah has consistently discussed my issues and provided a plan of treatment. Most has been successful.
The NP was personal , friendly and professional. She put me at ease.
Shivanti is my PA/GP/! She's a keeper for this little lady.
It was the end of the day but my care provider listens to me and encouraged me in arrears where I was a bit nervous.
Very good experience. NP is knowledgeable and easy to talk with.
I love her bedside manners. She's always easy to talk to and she speaks in clear language meaning she does not use complicated words.
Both my NP and the student she was supervising were very attentive to my concerns and needs. They gave me several solutions and advise to address my issue as well as medication to address it immediately. I felt heard and understood on how my issue was effecting me both physically and mentally.
Outstanding support and care for me.
Experience was very good.
It's always a pleasant and thorough visit with Dr. PONNIAH.
She is always attentive and focused on me and my health.
Shivanthi has always explained options, test results to my satisfaction.
Wait time inside waiting room was approximately 45 minute
Dr Ponniah was very thorough & helpful, I would highly recommend her
NP Ponniah really showed me she cared about my health
More attentive than most.
Very satisfied with my healthcare service at Emory Clinic. Will definitely recommend.
Dr Ponniah Shavinthi always discuss alternatives solutions and treatments if need be. She a very ez person to communicate with and doesn't seem to be bothered with questions.
Mainly was answering questions the PA student repeatedly asked. The nurse practitioner was in the room for a minute at most. Then expressed that they were behind schedule. So they couldn't address any additional concerns. Especially when one takes off the day from work, sat patiently in the waiting room, and received a bill when no questions were answered. So overall a poor experience.
I always have a positive visit here, it's one of the few offices I look forward to visiting and try very hard not to cancel or reschedule an appointment.
Very thorough and detailed explanation of everything
I felt the visit was rush once doctor came into the room. I sat in the room for about 15 - 20 min, she was there about 2min. I did know what was wrong with me cold, virus or whatever. I do know it may have been at the end maybe?
Again, I am thankful to have her. And she says she's not going anywhere so I'm here to stay as well!
Got a little sarcastic answering a question for me and didn't let me finish my question OR turn and look at me when I was talking! Her student listened to my heart and lungs but the documented a Full Assessment NOT Done!
The doctor was very thorough.
Ponniah is always very thorough and helpful when answering my questions.
Very good, she was great.
Nurse Ponniah was in tune to my needs and concerns. Very pleasant to work with. Listened actively. I felt seen and heard. Professional manner
I asked for a change in blood pressure medication and my provider took into consideration my prior labs to prevent risks.
I will most definitely recommend services and information received by healthcare provider Excellent and well explained.
Very compassionate. Listens to all my concerns and alternate treatments for care.
Very patient and professional.
Shavanti Ponniah takes her time and I always feel that she is listening to me. She has an amazingly positive personality and creates an open environment to discuss my ailments and treatment plan.
I love her. She's wonderful.
NP Ponniah is always very thorough listening to my concerns and answering any questions I might have. Additionally, she provides resources and insights in managing my health.
Very patient and knowledgeable. Easy to talk to.
Dr pondicherry is a very respectable person. She listens to my concerns and makes very good decisions for me to take.
SHE IS VERY GOOD AT HER JOB...AND THAT WAS MY FIRST VISIT....ALSO I SENT HER A MESSAGE THROUGH MY CHART...RESPONDED BACK PROMPTLY.
Very nice, attentive. Very good information and recommendations
I so appreciated her discussing options. There was also an Emory student from the NP program who interviewed me. She was thoughtful and a good interviewer.
My concerns were addressed.
She is the best! Always listening, and concern about my health!
Very professional and friendly
Provider Shavanti was very caring and professional
This was first time treated like this. Spent most of 2 hrs there in room by myself. Not good. I am looking for new doctor
I would recommend NP Shivanthi not Emory.
As stated im very pleased with my visit yesterday
As always I am always heard with any questions,comments etc.
NP, S. Ponniah was personable, knowledgeable and friendly Kendra worked alongside her. Kendra was quiet but thorough
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