It's nerve wracking to be referred to Winship, but also a blessing to have access to such a comprehensive and skilled team. Dr. Gross was SO attentive, patiently listened and provided detailed Information of the situation and possible outcomes. My husband came with me and he has been more nervous than me, and how sincerely and honestly she communicated with him showed such humanity. I had so many questions, how, when, if'.and Dr. Gross patiently, calmly answered in way that both my husband and I knew we were blessed with a sharp, skilled and warm surgeon.
Dr. Gross is very professional, caring, friendly and informative. She asked great questions, and was very responsive with details about my surgery. I am so impressed with her skills and specialties.
I felt so comfortable with Dr. Gross. She exudes confidence, intelligence and knowlefge.
Dr. Gross and her expertise truly changed my life. I had three surgeries with her, and from start to finish, she consistently put my best interests first. What stood out most was her communication, she took the time to explain everything clearly, answered every question with patience, and made sure I always felt informed and comfortable with the plan.She set realistic expectations from the beginning, which I really appreciated, and then somehow still exceeded them with my outcomes. Her skill as a surgeon is undeniable, but what makes her exceptional is the compassion she brings to her work. You can tell she genuinely cares about her patients and the results they achieve.Going through multiple procedures can be overwhelming, but having a doctor like her made all the difference. I felt supported, respected, and confident every step of the way. I couldn't recommend her more!
I was very pleased with my doctor's care and concern. She eased all of my worries.
Would have preferred to meet Dr Gross earlier in person but that was not possible however, teleconference was a good alternative to meet Dr, discuss and learn more about the procedure.
Dr. Gross is always wonderful and explains everything in detail.
Dr. Jennifer Gross = Excellent!
Dr. Gross is Amazing! Always Concerned and Caring
Since my diagnosis, Dr Gross had been consistently prepared for and very present in our appointments. I would wholeheartedly recommend her to any head and neck patient.
Dr.Gross is an excellent communicator who also stops to listen to our questions or concerns.
I loved Dr. Jennifer Gross and her approach!!!
Dr.Gross is outstanding. A+
My doctor was excellent. She asked questions, took time to listen and answer my questions, showed genuine care and respect, and made my health and well being feel like a priority.
Doctor was very concerned taking to me
Dr. Gross did a phenomenal job on my surgery. She's was very impressive with her knowledge and genuine care of her patients. I'm so relieved that she was my surgeon.
Dr.Gross will look at scans from Northeast Georgia, but she agrees that she doesn't see a issue other than complete healing will take awhile!
Dr Gross was very patient with my husband who has dementia. She answered all my questions very directly.
Dr. Gross is excellent and shows concern in other aspects of my overall healthcare.
Outstanding. Dr. Gross is always attentive and shows interest and concern in treating me.
Everyone at Emory was polite, professional and extremely competent. I could not have asked for a more knowledgable team. Quite Impressed.
Dr Gross is very easy to talk to I feel very confident in her care she is very engaged in our conversations easy to talk to
Dr. Jennifer Gross took the time to address and explain thoroughly the issues concerning my dad's surgery. The medical alternative presented helped my 83 year old dad have a better understanding of what he was facing surgically speaking. Jennifer helped him feel valuable in the decision making process for his own health.
They have all been fantastic
Things seemed well explained to me. I would at this point be be willing for a feeding tube only. Thank you
Dr. Chang and Dr. Gross were empathetic and put me at ease.
Dr. Gross and her team are awesome I could not of asked for better care !!
Dr. Gross is very thorough, as well as kind and compassionate.
Thank you Dr. Gross for the care and ease you made me feel. I appreciate your professionalism plus being personable also.
Dr. Gross was great! She is very courteous as well as professional and extremely knowledgeable. I am very pleased with the care that I received
My questions were all answered and I would gladly refer patients to Dr Gross.
I have previous experience with Dr. Gross as my surgeon and I know that she is at the top of her field and highly experienced in my type of surgery. Also Emery/Winship has been a blessing for those surgeries.
Very good Doctor. Have used her before!
Dr. Gross provided excellent service. She addressed my concerns and explained plan of care and provided me with options to address my concerns
Do Gross was wonderful. Absolutely no complaints!!!
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