Online Bill Pay

A Secure Way to Pay Your Bill Online

Online bill payment is a fast, secure, and easy way to pay your Emory Healthcare bill and view your statements. You can access your account at any time and we’ll never charge you an extra fee to pay your bills online.

Understanding Your Statements

You can pay your MyChart Patient Portal account bill online. If you receive a paper copy of your bill in the mail, follow the directions on that bill. Need help? Send a secure message in MyChart or call 404-778-7318.  

For all other statements received before and after October 1, 2022, please follow the directions on the statement for making your payment. Billing from third-party partners, like Peachtree Immediate Care, will remain the same. Some areas of Emory Healthcare, namely the Emory Proton Therapy Center, and the emergency departments at Emory Saint Joseph's Hospital and Emory Decatur Hospital, will continue to send separate statements and bills.

Visual Guide to your statement

Call  404-778-7318 for help with statements that look like this:


Pay New Combined Bill in MyChart

Pay New Combined Bill in MyChart

Notice of Billing Scams

Emory Healthcare is aware of certain billing scams where bad actors pose as Emory Healthcare providers and request payment with false bills.

Our Billing Process

Your bills from Emory Healthcare can arrive in many ways:

  • Mail (view a visual guide to our statements)
  • Text/SMS, which will always include a link to your MyChart patient portal
  • Direct Message within your MyChart patient portal

Emory Healthcare will never send a bill to your personal email address; all bills sent online will be delivered through your MyChart patient portal.

Bill Pay Frequently Asked Questions 

Find answers to common questions about signing up for online bill pay, viewing your statements, submitting a payment, and more.

Why Do I Have 2 Separate Statements For 1 Visit? Emory Billing