Payment for all services provided is due at the time services are rendered. However, Emory Healthcare will submit a claim for you to any third party or insurance carrier with whom Emory Healthcare contracts.
Any fees not paid by the third party or insurance carrier are the patient's responsibility.
Emory accepts most major insurance plans, including private and employer-based plans, Federal Health Insurance Marketplace plans as well as traditional Medicare and Medicare Advantage plans.
The recommended method for billing questions is to send a direct message to the Patient Accounts team via MyChart, the Emory Patient Portal.
Each visit to an Emory Healthcare location often results in multiple statements. Emory Hospitals charge a “facility fee” for use of the hospital’s operating room, recovery room, supplies, medication, room and board for inpatients, and technical services.
Each Emory Healthcare facility manages care centers at multiple locations, including other Emory locations. Services performed at these locations are billed by the facility that operates them.
Physicians, including those from our satellite locations across Georgia, charge a “professional fee” billed through Emory Clinic. Clinic statements include charges for examinations, readings, and other services performed by Emory physicians and their staff.
Services performed by Emory Hospitals routinely occur during patient visits to the clinic and vice versa. Emory does not bill twice for the same service.
Coming soon, however, Emory Healthcare is working toward consolidating patient bills and statements. With our move to Epic's MyChart patient portal, patients who receive care on or after October 1, 2022, will receive statements and bills that combine hospital/facility and provider charges.
For more information and help with your statements, refer to our Online Bill Pay page and our Billing Frequently Asked Questions.
Emory Healthcare is pleased to offer its patients the ability to pay their Emory physician statements and Emory hospital statements online through a secure payment system. Patients now have a fast, secure, and convenient way to manage their statements online, 24 hours a day, 7 days a week.
The billing process for research-related procedures and services is complex because more than one entity is usually responsible for the costs. Learn more at the link below.
Some Emory Healthcare locations are operated as hospital outpatient departments, which means that one of our hospitals is operating the clinic. This change may affect how you are billed.
