Medical Records

Medical Records and Release of Information

Attention patients and patient representatives: The walk-up window for requesting copies of medical records at our Emory University Hospital Midtown location is closed indefinitely. Please make your request by mail, fax, email, or electronically per the instructions below for this facility.

If you are seeking a copy of your covid-19 vaccine record, please choose "Emory Clinic" as the facility in the online tool. If you are an Emory Healthcare employee who received your vaccine through Emory Occupational Health, please use the HOME portal to print a copy of your vaccine record under the “My Medical Information” tab.

For after-hours, weekend, and holiday urgent continuation of care requests for records, please call the following facilities/numbers:

Emory University Hospital: 404-712-1863

Emory University Hospital Midtown: 404-686-2482

Emory Saint Joseph Hospital: 678-843-7303

Your health record includes your medical history such as allergies, medicines, and test results, as well as, health insurance information and how to contact you. It is the duty of Emory Healthcare to ensure that your record remains confidential and is maintained and released in accordance with applicable laws. To request access to your patient health information, please select an option below.

Electronic Request for Records

Emory Healthcare now offers an Online Patient Record Request tool for the following individuals to request patient records:

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e. Power of Attorney)

The Online tool verifies your identity by asking for a photo of your driver's license, which can be taken via webcam or smartphone. There is no additional charge to use this service.

Please note, Chrome, Safari and Firefox are the recommended browsers for this application. If you encounter any issues with your electronic request, please call our Release of Information Call Center at 404-712-4111.

For Professionals

Our paperless request process does not require a login but uses email verification for enhanced security. Faxing, scanning, or printing will not save you time. Please use a recent version of Chrome, Firefox or Safari.


Paper Request for Records

To have a copy of your medical records sent to another medical facility or to obtain a copy for personal reasons*, please complete the following steps:

Step 1: Download and complete the Emory Healthcare Authorization for the Release of Protected Health Information forms

Step 2: Fax, mail, or email the form to the Health Information Management (HIM) Department of the Emory Healthcare facility (see list below) indicated on the form

Request for Records – Frequently Asked Questions (FAQs)

Have questions about your Request for Records?

Health Information Management (HIM) Departments

Emory Decatur Hospital

Fax: 404-501-5404
Attn: HIM Department, Ground Floor
2701 North Decatur Road
Decatur, GA 30033
Phone: 404-501-5630
Emory Decatur Hospital intake email: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 75671;
Nothing should be placed in the body of the email)

 

Emory Saint Joseph’s Hospital

Fax: 678-843-7270
Attn: HIM Department, Room 126
5665 Peachtree-Dunwoody Road
Atlanta, GA 30342
Phone: 404-712-4111
Emory Saint Joseph's Hospital-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 50390; Nothing should be placed in the body of the email)

Emory University Hospital

Fax: 920-593-3072
Attn: HIM Department, Room C260
1364 Clifton Rd NE
Atlanta, GA 30322
Phone: 404-712-4111
Emory University Hospital-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 47368; Nothing should be placed in the body of the email)

Emory Johns Creek Hospital

Fax: 920-593-3369
Attn: HIM Department
6325 Hospital Parkway
Johns Creek, GA 30097
Phone: 404-712-4111
Emory Johns Creek-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 48176; Nothing should be placed in the body of the email)

Emory University Hospital Midtown


Fax: 920-593-3028
Attn: HIM Department, Room L176A
550 Peachtree Street NE
Atlanta, GA 30308
Phone: 404-712-4111
Emory University Hospital Midtown-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 50388; Nothing should be placed in the body of the email)

Emory University Hospital at Wesley Woods



Fax: 920-593-3099
Attn: HIM Department, Room B2110
1821 Clifton Road NE
Atlanta, GA 30329
Phone: 404-712-4111
Emory University Hospital at Wesley Woods-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 47369; Nothing should be placed in the body of the email)

The Emory Clinics/Emory Specialty Associates/Physician Group Practices

Fax: 404-778-5028
Attn: HIM Department
1550 Litton Drive Stone Mountain, GA 30083
Phone: 404-712-4111
The Emory Clinic-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 50195; Nothing should be placed in the body of the email)

Emory Hillandale Hospital


Fax: 404-501-5404
Attn: HIM Department, Ground Floor
2701 North Decatur Road
Decatur, GA 30033
Phone: 404-501-5630
Emory Hillandale Hospital intake email: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 75670; Nothing should be placed in the body of the email)

Emory Long-Term Acute Care

Fax: 404-501-5404
Attn: HIM Department, Ground Floor
2701 North Decatur Road
Decatur, GA 30033
Phone: 404-501-5630
Emory Long Term Acute Care intake email: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 75669; Nothing should be placed in the body of the email)

Emory University Orthopaedics & Spine Hospital

Fax: 920-593-3099
Attn: HIM Department, Room 1133
1455 Montreal Rd
Tucker, GA 30084
Phone: 404-712-4111
Emory University Orthopaedics & Spine Hospital-email address is: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 50389; Nothing should be placed in the body of the email)

Emory DeKalb Clinics


Emory Dekalb Clinic intake email: intake@cioxhealth.com
(This number must be placed in the subject line of the email: 75664; Nothing should be placed in the body of the email)

* Please Note: Record requests for the Emory Long Term Acute Care and Emory Hillandale Hospital facilities should be sent to the Emory Decatur Hospital HIM Department

*There is no charge for having your medical records sent to another medical facility. If you want to obtain copies for personal reasons, you will be charged a minimal fee per page.

*For Emory University Hospital, Mammograms are released from the Breast Imaging Center at Winship. For Emory University Hospital Midtown, Mammograms are released from their Breast Imaging Center. EUH: Phone 404-778-3856, Fax: 404-778-2168; EUHM: Phone 404-686-6750, Fax: 404-686-4983

*For Johns Creek & Saint Joseph’s Hospitals, contact their Radiology department directly for images

*For Johns Creek & Saint Joseph’s Hospitals, contact their Radiology department directly for images

*Breast MRIs are produced per each facility

FAQs for Request for Records